Traditional Culture Encyclopedia - Hotel accommodation - The hotel's flower stand was damaged by our carelessness because of poor quality, and its hotel demanded compensation. Should I pay compensation?
The hotel's flower stand was damaged by our carelessness because of poor quality, and its hotel demanded compensation. Should I pay compensation?
The amount involved in your case is limited, so it's better to settle it through negotiation.
The relevant law is the Consumer Protection Law. You are a consumer in the hotel, and the hotel provides related services.
Article 7 Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.
Article 18 Business operators shall ensure that the commodities or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked. If a business operator finds that the goods or services provided by him are seriously defective, and even if the goods or services are used correctly, it may still cause harm to personal and property safety, it shall immediately report to the relevant administrative departments and inform consumers, and take measures to prevent the occurrence of harm.
Article 41 Where a business operator provides commodities or services, causing personal injury to consumers or other victims, it shall pay medical expenses, nursing expenses during treatment, income reduced due to absenteeism and other expenses. , resulting in disability, it shall also pay the disabled self-help appliances, living allowance, disability compensation, the necessary living expenses of the dependents and other expenses. If a crime is constituted, criminal responsibility shall be investigated according to law.
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