If a guest asks if all hotel chain deposits are returned in the same way, how should he reply?

The answer is yes. Chain hotels refer to hotels operated by franchise. When checking in, guests need to pay a part of the deposit before they can check in. When checking out, the deposit will be refunded to the guest in the same way. Guests do not need to contact the hotel again or fill in the application form for refund of deposit, and the deposit will be automatically returned to the guest account.