Procedures for reporting maintenance problems in hotel departments

My previous experience is that maintenance problems should be reported to the engineering department as soon as possible, and a maintenance order should be issued, which should be signed by the director or foreman of the engineering department, and one copy should be collected and put on record by the department. For the projects that were not repaired that day, the department manager directly communicated with the engineering manager to solve them the next day, and those that were not solved on the third day were reported to the general manager's office, which was responsible for follow-up. If it cannot be maintained due to material reasons, the engineering personnel shall indicate it on the project list and sign it by the heads of departments and regions for confirmation. Repaired projects should also be signed by engineers and regional leaders, because the engineering department should also make cost expenditure and cost budget according to the maintenance projects. I hope this program can help you. Thank you.