What if the airline cancels the flight?

After my personal experience and subsequent understanding of relevant laws and regulations, I summarized the following remedial measures for flight cancellation:

1. In case of flight cancellation, we must first distinguish the reasons. Is it the operator's own reason or the non-operator reason?

If it is the carrier's own reason, you should negotiate with the airline (carrier) in time to solve the problem of flight cancellation according to your request. If the ticket is refunded or changed; The relevant expenses shall be borne by the carrier.

3. If it is not a carrier, book other flights in time according to the itinerary; And according to your demands, negotiate with airlines (carriers) to solve the problem of flight cancellation in time. If the ticket is refunded or changed; Part of the expenses shall be borne by the carrier. If you buy delay insurance, you can get some compensation.

No matter who is responsible, we should respond in time. Because of the cancellation of flights, there are often more passengers involved. If you are slow, you may miss the best solution.

Because the situation of each airline is different, it is very important to negotiate with the airline. Your demands determine the outcome of your negotiations, so it may be useful for you to master some relevant laws and regulations.

The following are excerpts from some relevant laws and regulations:

law of contract

Article 112 If one party fails to perform its contractual obligations or fails to comply with the contract, and after performing its obligations or taking remedial measures, the other party has other losses, it shall compensate for the losses.

Article 113 Where a party fails to perform its contractual obligations or fails to perform its contractual obligations in conformity with the contract, thus causing losses to the other party, the amount of compensation shall be equivalent to the losses caused by the breach of the contract, including the benefits that can be obtained after the performance of the contract, but shall not exceed the losses that the breaching party foresaw or should have foreseen when concluding the contract.

China Civil Aviation Passenger and Baggage Domestic Transportation Rules

Article 23 When the flight is cancelled, advanced, delayed, the voyage is changed, or the carrier cannot provide the original seat, if the passenger requests a refund, the originating station shall refund all the tickets, and the stopping place shall refund all the tickets of the unused segment without charging a refund fee.

Normal flight management regulations

Article 29 After the flight departure is delayed or cancelled, the carrier or ground service agent shall provide accommodation services for passengers according to the following circumstances:

(1) If the departure of the flight is delayed or cancelled due to maintenance, flight deployment, crew and other reasons of the carrier, the carrier shall provide passengers with services such as meals or accommodation.

(2) If the departure of the flight at the place of origin is delayed or cancelled due to weather, emergencies, air traffic control, safety inspection and other non-carrier reasons, the carrier shall assist the passengers in arranging meals and accommodation at their own expense.

(3) If the domestic flight is delayed or cancelled at the stopover, the carrier shall provide meals or accommodation services to the stopover passengers for whatever reason.