How to deal with a large number of valuables stored in the conference hotel?

1. Please show me your room card and confirm your identity.

2. Please fill in the "Safe Use Registration Card" and ask the guests to sign it for verification.

3. Choose a safe with appropriate specifications for the guests, fill in the box number on the "Safe Use Registration Card", the concierge will upload it to the receptionist, and the receptionist will input the box number into the computer. When guests check out, the receptionist will remind them to return their keys.

Open the safe and explain the purpose of the safe to the guests.

5. Ask the guests to deposit their belongings, and the concierge will stand back and not look.

Lock the safe in front of the guests, give one of the keys to the guests for safekeeping, and the concierge will put the other key in the designated place.

Tip: prompt the guest to pay for the lost key.

Second, the guest halfway out of the box program

1. When unpacking, ask the guests to show their room card and safe key, quote the safe number, find out the valuables storage list, and ask the guests to fill in the relevant contents item by item.

2. Check the signature of the guest to see if it is consistent with the signature on the deposit.

3. After unpacking, the agent signs the registration form and puts it back.

Three. Procedures for returning the safe.

1. When the guest stops using the safe, please show your room card and safe key, quote the safe number, take out the deposit slip, fill it out and sign it.

When the guest returns the safe, the concierge will thoroughly check the safe to see if there are any omissions, then lock the safe and take back the key used by the guest.

3. The concierge indicated that the deposit slip had been returned, and nailed a registration slip together with the deposit slip to the front desk for future reference.

4. Keep the deposit slip of valuables on file.

Four, safe key lost processing

1. If the guest loses the key to the safe, the hotel will generally ask the guest to make financial compensation, but it is necessary to show the regulations to let the guest know in advance, so as to reduce unnecessary troubles that may occur in the handling work.

2. When the guest loses the key to the safe and wants to take something, the relevant personnel of the hotel engineering department must destructively and forcibly open the safe in front of the guest, the concierge on duty and the security personnel, and make records for verification.

Five, to prevent the loss of valuables work points.

Check the safety of the safe regularly.

2. Guests must be invited to visit and deposit in person, and cannot entrust others.

3. The signature of the guest must be carefully, strictly and accurately checked.

4. Don't check or appreciate what guests store or take out in front of them.

5. The concierge on duty must take good care of the master key of his safe and make handover records.

6, fill in the registration form, must be neatly arranged, easy to refer to.

7. After the guest returns the box, the deposit slip must be kept safely for a certain period of time (at least half a year) in accordance with the regulations for verification.

I hope it helps you.