Refund method for hotel failure to check in

Refund law for hotel failure to check in: If both parties fail to comply with the Civil Procedure Law of People's Republic of China (PRC) and the jurisdiction of the people's court, they can bring a lawsuit. Article 119 of the Civil Procedure Law of People's Republic of China (PRC) * * * The conditions for prosecution must meet the following conditions: (1) The plaintiff is a citizen, legal person and other organization that has a direct interest in the case; (2) Having a clear defendant; (3) Having specific requests, facts and reasons; (4) It falls within the scope of civil litigation accepted by the people's court and is under the jurisdiction of the sued people's court.

You can complain to the consumer association or arbitration institution that the seller is suspected of infringing on the legitimate rights and interests of consumers.

According to the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests:

Article 15 Consumers have the right to supervise commodities and services and protect consumers' rights and interests.

Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.

Article 16 When providing commodities or services to consumers, business operators shall perform their obligations in accordance with the provisions of this Law and other relevant laws and regulations.

If there is an agreement between the operator and the consumer, they shall perform their obligations in accordance with the agreement, but the agreement between the two parties shall not violate the provisions of laws and regulations.

When providing commodities or services to consumers, business operators shall abide by social morality, be honest and trustworthy, and protect the legitimate rights and interests of consumers; Unfair and unreasonable trading conditions shall not be set, and trading shall not be forced.

Extended data:

Relevant laws and regulations:

The seller's move is also suspected of violating the contract law. According to the Contract Law of People's Republic of China (PRC):

Article 54 One party has the right to request a people's court or an arbitration institution to modify or terminate the following contracts:

(1) Due to a major misunderstanding;

(2) obviously unfair at the time of conclusion of the contract.

If one party leads the other party to conclude a contract against its true meaning by fraud, coercion or taking advantage of others' danger, the injured party has the right to request the people's court or arbitration institution to modify or cancel it.

The people's court or arbitration institution shall not revoke the request of the parties.