Traditional Culture Encyclopedia - Hotel accommodation - Which tourist meals have tourist meals?
Which tourist meals have tourist meals?
1. Group meals for group tours
Group meals are available within 200 yuan:
Package 1: Crispy fried shrimp, fried pheasant, oil Pan-fried swordfish, fried squid, fried meat slices, scrambled eggs with tomatoes, homemade tofu, braised spicy shreds, big salad, seafood tofu soup.
Package 2: Crispy fried river shrimp, fried pheasant, fried saury, salt and pepper beef, fried squid, homemade tofu, fried beef with onions, braised spicy shreds, assorted vegetables, assorted meat, stewed beef soup.
At the same time, seasonal dishes are changed according to the season.
2. Accommodation for group tours
The travel agency arranges accommodation in advance according to the travel location. Those who stay will stay on the itinerary, while those who don't will stay without arrangements.
3. When traveling in a group, you don’t want to eat group meals
It is a common phenomenon among low-priced tour groups now that group meals are not delicious. Nowadays, in order to attract tourists, we charge very low prices to guests, and there is basically no profit. The standard meal fee is generally around 15-20 yuan for dinner, and 150-200 yuan for a table of 10 people. It is impossible to join a cheap tour group and want to have a big meal. Nowadays, there are many travel agencies that offer pure play tours and luxury tours, staying in four-star or above hotels, with 40-80 menu items. The accommodation and food are very good. It is recommended to join such a group if possible.
4. Travel with a private group
It is recommended not to join a private group. Ctrip collected the group fee, but even refused to sign the travel contract. Consumers will not have any legally binding information in their hands, and they will suffer the consequences if something goes wrong.
Ctrip places private tours under the search tab of group tours online, but under the group tours tab, it divides private tours and group tours into two tabs. It can be seen that his idea of ??skirting the issue of private groups can only make consumers feel extremely dishonest! I wont book a future private group with Ctrip. Wasted a lot of time and phone bills, and am not even remotely angry with their staff. I paid for it, I lied to my dad!
: 5. How to accept travel group meals
1. Careful communication is the basis for good grounding. Ground connection is limited by time and space conditions, and it is often difficult to face teams and tourists directly and quickly. Therefore, a comprehensive and detailed understanding of the group situation in advance becomes the basis for doing a good job in ground connection work. Therefore, we should attach great importance to communication and communication with tour groups. Before confirming, you must have a detailed understanding of the number of people, age, occupation, nationality, housing requirements, catering requirements, transportation requirements, tour guide service requirements, local tour guide gender requirements, etc. Especially for the special requirements of guests, we must go out to understand and master them in detail, so as to provide corresponding services to meet the needs of tourists.
2. Empathy is a prerequisite for good grounding. Travel agencies often lack detailed knowledge of travel destinations. Therefore, travel agencies should adopt a highly responsible attitude, consider all aspects of the work from the perspective of the travel agency, and inform the travel agency in detail of the reception preparations and the operation of the reception facilities, so that common goals can be achieved on the basis of mutual understanding. For example, team precautions, local climate characteristics, dietary structure characteristics, ethnic customs, scenic spot accommodation conditions, etc. It should be explained in detail. For possible problems, travel agencies should be promptly reminded to take precautions and try to avoid temporary remedial measures.
3. Positive response is the key to good grounding. Objective conditions are constantly changing, and we cannot change them. However, unfavorable factors can be changed in a timely manner through contingency measures, and tourist services can be provided well to ensure that the quality of tourism services is not reduced. We must implement a contingency plan system and do not fight uncertain battles. We must have two sets of contingency plans for everything and do not beat our chests and drink bold soup. Be sure to ask yourself what would happen if something went wrong. In addition, when confirming a group with its own car, be sure to clearly state the driving route, the detailed location where the group will be picked up, and the actual local conditions.
4. Good ground connections require careful maintenance. Sincerity, enthusiasm, meticulous and thoughtful service are essential conditions for all work. It is necessary to do a good job of team tracking at all times, keep abreast of team dynamics, and provide tourists with a full range of high-quality services.
During the operation of the group, be sure to keep in close contact with the tour guide at all times, keep abreast of the group's dynamics, and understand issues such as group meals, accommodation, and reception satisfaction. Communicate in a timely manner to resolve the gap between guests and tour guides, while creating a good service atmosphere for tour guides. It is a must. It is best to send a text message to contact the tour guide at noon or evening to avoid affecting the explanation during the tour. And see the spirit in the little things.
5. People-oriented is to connect the core well. People-oriented is not only reflected in serving guests, but also in the management of travel agencies, we must pay more attention to humanized management, and strive to create a good working atmosphere for tour guides and service staff, so that they can serve guests wholeheartedly without worries. Only in this way can the tour guide serve the guests wholeheartedly. It can only be implemented by putting people first. When serving guests, we must change our service awareness, improve service skills, impress guests with sincerity and enthusiasm, and conquer guests with explanation skills.
As the competition in the tourism market becomes more and more fierce, tourists are becoming more and more picky, which requires us to have higher and higher requirements on the ground. But as long as the correct concepts and awareness can be established, a gold cup or a silver cup is not as good as the reputation of customers, and a gold or silver award is not as good as the praise of the tour group. Only by doing all the work seriously and down-to-earth can we win the satisfaction of guests, win the trust and confidence of tour groups, and achieve leap-forward development in our business.
6. Meals for travel groups
The meal standards for travel groups are mostly determined based on the requirements or grade of the group. If it is the meal fee standard specified by the travel agency, it is:
Economic: Meal fees are generally not included. There are exceptions if the team requests it themselves.
Groups: Typically, meals should be included. Two-star hotel group accommodation 103535.
Deluxe group: usually includes fruits, 105050 for groups with three stars or above.
Of course, there are exceptions with different consumption levels in different places. I'm just talking about the Northern Group's approach.
Current location Let me answer your questions.
This means rice packaging. When the travel agency signs a contract with you, it will clearly tell you where to eat and sleep. To eat, literally means to eat together. Travel agencies usually arrange picnics and buffets when traveling with a group. The Chinese picnic here is the Chinese food we usually eat, usually ten people per table.
1. Preparation work for the delegation:
1. Check the travel itinerary (check the name and phone number of the group leader, local tour guide, pick-up driver, and vehicle size to fully understand the itinerary and purpose General information about the place and attractions), air tickets (check flight time, airport, tourist name and ID number), travel bags and hats, tour guide flag, tour guide certificate, personal ID;
2. Contact the tour leader (verification* *, time and place, fully predict weather, road conditions, and flight times to avoid missing flights), and urge tourists to carry valid ID documents (household registration certificate or household registration book with photo for children);
3. Notification delivery Truck driver (verify vehicle size, departure time, location) and inform them of arrival on time;
4. Make full preparations from team departure to team arrival: team arrives on time, on-board explanation, check-in procedures, Notes etc.
2. Steps for handling the delegation on the day:
1. Use the alarm clock. Never be late. Try to arrive at your destination 15 minutes in advance to wait for tourists. All necessary items must not be forgotten.
2. Tourists get on the bus, check the number of people, and explain on the bus (remember to serve with a smile);
Answer: Give a short speech, company introduction, personal introduction;
B: Check the ID card of tourist S, collect all ID cards by the way, and check the name and ID card validity period;
C: Tell tourists the responsibilities and tasks of being a full-time tour guide;
d: Detailed classification of daily tours in the itinerary (the introduction of attractions should be as simple as possible, and some questions can be set to enable tourists to achieve their goals
f: Other common things that must be paid attention to during travel ( Such as attraction safety, entry and exit security, sanitation, etc.);
g: Airport check-in process and related precautions (such as prohibited items, checked baggage, security check, boarding gate, boarding pass, on-board precautions) wait.
);
3. After arriving at the airport, go through relevant procedures and check in for tourists (easy and fast);
4. Put the ticket, ID card, boarding pass Hand it to the tourist, then go through the security check together, rest at the boarding gate, and get the ticket back. When boarding the plane or welcoming tourists to board the plane, all tourists will board the plane by themselves;
5. After arriving at the destination airport, check in the passengers, check the number of people, retrieve the checked baggage, and meet the local tour guide in the living room as soon as possible Pick up.
Three. Full escort service during the tour:
1. Take care of the food, accommodation, transportation, and shopping of tourists during the trip, solve the troubles encountered during the trip, and cooperate with local tour guides to provide high-quality services to ensure that tourists travel conveniently and safely , do their best to exert their supervisory responsibilities and safeguard the vital interests of travel agencies and tourists;
2. Communicate more with local companions, communicate more, be clear about the daily itinerary, and solve problems in a timely manner;
3. Understand the wishes of the tour leader and tourists in a timely manner, and assist the tour guide to satisfy the legitimate wishes of tourists. If they cannot be met, explain the reason to the tourists in time and ask for their understanding;
4. Strictly implement the itinerary, supervise the local escorts and pick-up agencies, and operate carefully in accordance with the standards and quality requirements confirmed by both parties to ensure Visitor Rights. When it is inconsistent with the itinerary, it is necessary to intervene in time and consult tourists and local escorts. If a tourist requests extra points or it is inconsistent with the itinerary, the tourist representative must sign and issue a certificate.
Four. Return work:
1. Contact the pick-up driver in advance to remind him of the pick-up time and location;
2. Verify the group payment amount with the local escort based on the confirmed fax and travel itinerary , signed by both parties;
3. If there is an itinerary on the last day, be sure to remind the local staff to know the delivery time to avoid missing the flight;
4. Airport procedures, checked baggage, check-in Airport (similar to departure);
5. Return safely, and together with the airport pick-up driver, provide the last stage of service to the tourists and send a farewell message. Please ask the tour guide to fill in the feedback form and see the tourists off nearby. And briefly report the team situation to the company leaders as required;
6. Settlement accounts as soon as possible after returning to the company and write a group summary.
7. Travel agency group meals
Travel agencies organize many people together into groups. For example, tour groups are the masses, and travel agencies are organizers, serving tour groups!
8. How to receive group meals for tour groups
Both group tours and independent travel have their own pros and cons. You can choose according to your actual situation!
Arranged travel
Disadvantages: fixed time. As a member of the tour group, you must obey the arrangements and attend on time. According to my experience from several tours, the scenic spots are all popular attractions, so don’t change your itinerary at will during the tour. The meals for the tour group are also designed to cater to the local appetites, and of course the taste is average, such as Peking duck.
Advantages: You don’t need to work hard to arrange the itinerary, just follow the whole journey; it is cheaper than independent travel (for the same hotel, the tour group has a price negotiated by large customers, and individuals can get it)
Self-guided tour
Advantages: You have free time, you can DIY food throughout the whole journey, and you can choose your favorite attractions as you like. Don’t just go with the flow so you can truly enjoy your trip! During my trip to Chengdu, I spent half a day visiting Wangjianglou Park because last year I read a poem by Xue Tao called "Frost in the North", which tasted very good and I wanted to follow in her footsteps. Such unpopular tourist attractions are generally not available in group tours and can only be enjoyed by traveling independently.
Disadvantages:
You have to work hard to arrange your own travel routes and various transportation and accommodation, especially in places with inconvenient transportation, such as Guiyang.
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