Traditional Culture Encyclopedia - Hotel accommodation - How to determine the responsibility of hotel guests for falling in the shower?

How to determine the responsibility of hotel guests for falling in the shower?

Legal analysis: the hotel should be liable for compensation if the consumer falls down during the meal. According to the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, when consumers receive services, operators have the obligation to ensure safety within a reasonable range. If the failure to fulfill this obligation causes personal and property damage to consumers, the business operator shall be liable for compensation. The compensation scope of the hotel should include: medical expenses, nursing expenses during the treatment period, reduced income due to missed work, transportation expenses, nutrition expenses, hospital food subsidies, etc. Disabled, should also pay the self-help fee, living allowance, disability compensation and the necessary living expenses of his dependents.

Legal basis: Article 7 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests, consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety. Article 11 Consumers who suffer personal or property damage due to purchasing or using commodities or receiving services have the right to compensation according to law. Article 18 Business operators shall ensure that the commodities or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked. If a business operator finds that the goods or services provided by him are seriously defective, and even if the goods or services are used correctly, it may still cause harm to personal and property safety, it shall immediately report to the relevant administrative departments and inform consumers, and take measures to prevent the occurrence of harm. Article 41 Where a business operator provides commodities or services, causing personal injury to consumers or other victims, it shall pay medical expenses, nursing expenses during treatment, income reduced due to absenteeism and other expenses. If disability is caused, expenses such as self-help appliances, living allowance, disability compensation and necessary living expenses of the dependents shall also be paid. If a crime is constituted, criminal responsibility shall be investigated according to law.