What should Chinese tourists do in Switzerland now?

Switzerland is a very beautiful European country. You can find your own inspiration and pastoral life rhythm here. You will face exotic customs and unique cultural features. Now during the new pneumonia epidemic, Switzerland has not There is no ban on Chinese tourists, and everyone can still travel here. So what should Chinese tourists stranded in Switzerland do and how to return home?

On February 4, 2020, the Swiss National Tourism Administration released the "To Travelers" "Notification Letter to Industry Colleagues and Chinese Tourists", which mentioned that "the Swiss tourism industry is working with relevant Swiss departments and associations to do its best to reduce the burden on Chinese tourism partners and tourists from all over China", and stated that "there are no restrictions on China in Switzerland" Guests are subject to any entry and travel restrictions." The specific content of this letter is as follows↓

Dear colleagues in the tourism industry and dear Chinese tourists,

Swiss Tourism is shocked by the huge impact of the new coronavirus epidemic. And with sadness, we will join other countries in the world in hoping to completely eliminate the epidemic as soon as possible and overcome the difficulties. Switzerland fully complies with the vigorous measures taken by the World Health Organization, especially the relevant Chinese authorities. The Swiss tourism industry is working with relevant Swiss departments and associations to do its best to reduce the burden on Chinese tourism partners and tourists from all over China.

Swiss Tourism and the Swiss Hotel and Catering Association call on Swiss tourism service providers to provide maximum understanding and support for cancellations caused by the Chinese pneumonia epidemic.

The epidemic has affected people's hearts. We have updated and compiled travel information and tips, hoping to be helpful for your trip to Switzerland.

If your trip to Switzerland is still planned/has not yet taken place:

For friends who originally planned to travel due to the impact of the new coronavirus pneumonia epidemic, please contact the platform channel through which you booked. According to the notice from the Ministry of Culture and Tourism of China, all outbound group tours and airport and alcohol services will be suspended after January 27, 2020.

Unfortunately, valid visas that cannot be used due to this epidemic will not be used after the validity period has expired. If you would like to postpone your trip, please be sure to apply separately before traveling.

As of now, Switzerland does not impose any entry or travel restrictions on Chinese guests.

If you are already in Switzerland and are affected by the epidemic when returning:

Switzerland has launched new measures to extend your visa in response to the new coronavirus epidemic

If you are in Switzerland , due to the impact of the epidemic on flights and the inability to leave the country and return to the place of origin as expected, the Swiss cantonal immigration offices can apply for visa extensions for eligible passengers. The application conditions are as follows:

1. Hold a valid Schengen visa Entering Switzerland;

2. Due to the sharp reduction in flights due to the new coronavirus epidemic, it is impossible to return to the original place of residence;

3. The Schengen visa held on or after the original flight cancellation Expired.

Tourists who meet the above three conditions at the same time can apply to the immigration bureau of the state where they are currently located.

Non-Schengen area residents can apply for a visa that is valid for 180 days and the actual stay period does not exceed 90 days. The specific extension period is controlled by the immigration bureaus of each state.

Application materials that need to be submitted:

1. Valid passport (valid for no less than 3 months from the departure date of the original return flight) and corresponding Schengen visa;

2. Travel health insurance that covers the entire stay as much as possible;

3. Documents proving that there is no return flight (such as communication records with travel agencies or airlines).

State immigration bureaus charge visa extension fees in accordance with regulations.

The address and contact information of the Swiss cantonal immigration offices:

/zh/my-bookings)

Or contact the service center where you successfully booked

(Check the local service center phone number:

/zh/support/contact)

*If you are a passenger who successfully booked a ticket through an online agent, please contact the booking agent merchant/agent platform.

*For more information, please check the website at any time: /en/flight-information

Or contact the Lufthansa Group Customer Service Center at 4008-868-868 (providing bilingual customer service in Chinese and English), You can also call +61282784063

English customer service.

Due to the large number of people calling for consultation, please wait patiently if the agent is busy.

Swiss Travel Pass:

To show support for Chinese tourism operators to tide over the current difficulties, Rail Europe will not be able to travel as usual due to relevant instructions and travel restrictions. Special refund arrangements are provided in the first phase for passengers. All related orders booked through the European Railways general agent and its sub-agents (see trade.raileurope.cn for the general agent list) and the train (pass) departure date is on or before February 29, 2020, can be booked through the European Railways agent Request a refund and full refund and waive any booking fees charged. Eurail will continue to closely monitor the development of the epidemic and related travel restrictions.

The working hours of some Swiss embassies and consulates:

In view of the current situation of the new coronavirus epidemic, the Swiss Embassy in China will only provide limited services until February 7, 2020 (Friday) , please make a reservation in advance.

In case of emergency, please call +8613901331023

The visa office is also closed. If there is an emergency, please send an email stating the reason for your travel emergency and estimated departure date:

beijing.visa@eda.admin.ch

After working hours, please contact the Swiss Federal Ministry of Foreign Affairs:

Tel: +41800247365 or +41584653333

Email: helpline@eda.admin.ch

In view of the current situation of the novel coronavirus epidemic, the Swiss Consulate General in Shanghai will only provide limited services until February 7, 2020 (Friday), and the window will only handle emergencies For business, please make an appointment in advance.

If you have any questions, you can contact the email: shanghai@eda.admin.ch

In case of emergency, you can call: +862162700519

Outside of working hours, Please contact the Swiss Federal Department of Foreign Affairs:

Tel: +41800247365 or +41584653333

E-mail: helpline@eda.admin.ch

In view of the current situation with the novel coronavirus Due to the epidemic situation, the Consulate General of Switzerland in Chengdu will continue to be closed, and the resumption time is to be determined.

E-mails sent to the consulate official’s email address chengdu@eda.admin.ch will be checked regularly. In case of emergency, please contact: +861390133

1023. Only limited services are provided.

Swiss Federal Ministry of Foreign Affairs contact number: +41800247365, +41584653333

Email: helpline@eda.admin.ch

Practical links:

< p>Swiss Tourism:

MySwitzerland.com

Swiss Embassy in China:

Swiss Cantonal Immigration Departments:

https ://www.sem.admin.ch/sem/en/home/ueberuns/kontakt/kantonale_behoerden/adressen_kantone_und.html

Swiss Public Health Department:

https: //www.bag.admin.ch/bag/en/home/krankheiten/ausbrueche-epidemien-pandemien/aktuelle-ausbrueche-epidemien/novel-cov.html

World Health Organization

< p>https://www.who.int/zh/home

Switzerland is a world-famous tourist destination, and tourism is the pillar industry of Switzerland's economy. As a marketing agency that promotes and promotes Swiss tourist destinations, Switzerland Tourism establishes a pioneering image in the tourism industry by conducting marketing activities and providing Swiss-quality services. China has always been a source market that the Swiss tourism industry attaches great importance to. We are grateful to the Chinese people for their strong support for the development of the Swiss tourism industry.

The Swiss National Tourist Office is willing to actively face the difficulties together with Chinese tourism industry players, walk hand in hand, and overcome the difficulties. We believe that the Chinese people will overcome the difficulties as soon as possible. We look forward to Chinese tourists coming to Switzerland in good health and safety as soon as possible!

Sincerely wishing Chinese friends good health and safety!

Swiss National Tourism Administration

February 4, 2020