Traditional Culture Encyclopedia - Hotel accommodation - What if the hotel is closing and the guests don't leave?
What if the hotel is closing and the guests don't leave?
1. Hang up the business hours at the door
2. The LAST ORDER time is half an hour before the end of business hours, and the service staff will remind the guests of the business hours when they order.
3. If the guests are really uninterested or forget to talk too happily, then you can only tell the guests euphemistically that it's time for business. Generally, the guests will check out and leave.
Note: Personally, don't remind guests that it's time to leave by not adding tea, turning off the lights, making loud noises (such as cleaning, moving tables and chairs after closing, etc.), and looking depressed and annoyed.
In fact, I personally prefer to let the guests sit as long as they want, leaving the staff on duty to go to work late the next day for a rest, and leaving the service colleagues to serve the guests with sincere smiles. Since it is already late, why should we face the guests with emotions? A small detail may bring you different gains. Remember, when we are watching the guests, the guests are watching us; When we evaluate our guests, they are also evaluating us.
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