What is the occupation of a hotel sleeper?

Hotel sleeper is actually the occupation of a mysterious customer, which is the same as the tasting of many catering industries. Usually, the staff of this profession will have certain professional knowledge and receive certain professional training before they can start working. Usually, the evaluation items of catering industry are generally evaluated by taste, taste, service quality and decoration style, and the evaluation of hotel sleepers will be different from that of catering industry, but the same place is the service quality and hotel.

Hotel sleepers are usually the headquarters or management of the hotel. They signed relevant contracts with third-party service companies. The third-party company provides the head office or management with the evaluation requirements and the scope of the evaluation project, and sends hotel guests for on-site evaluation. After receiving the evaluation results, they will write an evaluation report through the evaluation results and submit it to the head office or management. This report is the basis for decision-making by the headquarters or management.

How do hotel sleepers work? Let me give you a brief introduction. In fact, the sleepers in these hotels are no different from real customers. Their purpose is more than real customers, that is, they will rate the satisfaction of hotel services, decoration, price, room sound insulation, mattresses, bedding, pillows and other related items, and finally give a comprehensive evaluation score, and then submit this evaluation to a third-party company. Then, the third-party company will write an evaluation report, and put forward some professional analysis and suggestions according to the report given by the hotel guests, and submit them to the hotel head office or hotel management to improve the hotel service level.