Traditional Culture Encyclopedia - Hotel accommodation - Summarize personal work in the bank and unite colleagues.
Summarize personal work in the bank and unite colleagues.
The personal work summary of the bank unites colleagues, and the leaders can fully trust me in all aspects of the work and boldly let me display my talents, from which I have got a good exercise. The most important thing in a good working atmosphere is to unite colleagues. Let's take a look at my personal summary of the bank's work and unite colleagues.
Summary of personal work in banks Uniting colleagues Time flies, and a year is fleeting. Looking back on the past year of 20 13, I have mixed feelings about my work and study this year, including joys and sorrows, ups and downs, gains, the care and instructions of my leaders, the support and help of my colleagues, the joy and relief after overcoming difficulties, and the regret-free choice after disappointment and hesitation. Although I am still an ordinary employee who has just worked in a bank for three years, through my unremitting efforts, my performance this year has increased from more than 10 thousand personal deposits at the beginning of the year to more than 10 thousand at present, with a net increase of more than 10 thousand. But what I want to say is that my achievements are hard-won. The bread here contains the correct leadership of the sales department leaders and the help and support of my colleagues. As a front desk teller, I just did what I had to do. Now I will summarize my work in the past year as follows:
First, strengthen theoretical study and improve professional quality.
Over the past year, I have carefully studied the business knowledge of banking finance and constantly improved my theoretical quality and business ability. In the process of learning, combined with the business characteristics of our bank, I gradually summed up the learning methods suitable for my own characteristics.
(1) Practice solid basic skills. Now the banking system has been fully computerized and informationized. Skillful use of related operating systems can not only improve the efficiency of business handling, but also greatly reduce the probability of errors. In this year's work, I have been striving for perfection and continuous exploration. I can not only skillfully operate various business systems, but also handle business accurately and efficiently to satisfy customers regardless of business difficulty.
(B) the combination of theory and practice, the bank's front desk workload, risk.
I have to face all kinds of problems and difficulties, so I can only deal with them calmly through continuous learning and improvement. Over the past year, I have tried my best to apply the knowledge in books to practical operation, treat every business seriously and never let go of every detail, and constantly improve my business level in practical application, which has won wide acclaim from users.
(3) Comparative learning. Compared with other colleagues, other business departments, other banks and colleagues, what I personally lack is what I need to learn. Compared with other business departments, my weakness is what I need to strengthen. Compared with other banks, what is different from us is what I need to explore, learn from others' strengths, make up for my own shortcomings, make steady progress in comparison, and realize individuals and collectives.
Personal summary of bank employees
* * * Progress has been made.
The second is to explore and innovate and find new growth points.
Only by constantly developing high-quality customers, expanding business and increasing deposits can efficiency be improved. Coupled with various publicity activities organized by the bank, I have fully developed my personal social relations, established a good network of depositors and obtained a considerable number of customers. Although we have encountered many rejections, indifference or even incomprehension in the process of customer development, fortunately, on the basis of the original marketing and maintenance of individual customers, we have also tapped many new customers and attracted many new deposits.
And take the initiative to contact after the newly developed wealth management project is launched, introduce all kinds of wealth management products to customers in detail, and finally complete the assigned tasks as required.
Third, be loyal and persistent, and do your duty for the development of the banking industry.
Working in a bank has always been my unknown occupation. After graduation, I was lucky enough to get this ideal job and work in the sales department of xxxx, but I was deeply impressed.
To know that becoming a qualified bank employee is not an easy task, it is bound to require continuous learning and training. In this year's work, I encountered many difficulties and problems, which made my family very worried about me, but I persisted in my ideals and persuaded my family, although I had hesitated and resisted. But after rational thinking, I resolutely decided to continue to work hard, rather than escape because of the current setbacks and difficulties. I believe that as long as I can stick to the end and give full play to my advantages, I can tide over the difficulties, and then use my achievements to practice my initial imagination and dispel my family's concerns.
In the past year, although I have made some achievements and improved a lot in my work, I have completed my own work and various tasks arranged by my superiors with all the members of our sales department, but there are still many problems and areas that need improvement in me, which is far from the requirements of the leaders and the expectations of the masses.
First, the ideological understanding is not deep enough and the service consciousness is not strong.
As a bank front desk worker, I should deeply establish the understanding of keeping close contact with the masses and striving to realize, safeguard and develop their fundamental interests. However, I am obviously insufficient in this respect. Although my daily work is heavy and boring, and sometimes I have to face accusations from users, I can't always maintain a good service attitude. Sometimes the tone is blunt, the attitude is bad and even quarrels with users, and the overall situation consciousness is not established, which has a negative impact on the unit phenomenon. In the future, I will gradually cultivate a strong sense of responsibility and service, and establish the idea of serving the people. I will take customer satisfaction, dissatisfaction, support and no support as the starting point and end result of my work, and strive to do practical things for customers and treat every customer seriously.
Self-discipline, decent style, integrity, and consciously safeguard the good image of bank staff.
Second, the learning content is single and the understanding of the problem is not comprehensive enough.
At present, social changes change with each passing day, and many problems and risks are unpredictable. In order to continuously improve service quality and effectively reduce potential risks, we must constantly update financial knowledge related to banking business. Although I can learn relevant business knowledge in time and actively at ordinary times and copy all my notes carefully, I mainly focus on practical operation and pay less attention to other knowledge that is rarely used and not required in the industry. In the future, we should face the future, and within the scope of our duties, we should enrich the relevant knowledge in other fields besides our own professional knowledge, so that our analysis and problem-solving can have a higher level and a farther vision.
Third, the psychological quality is not good, and you can't control your emotions well.
Many people come to handle business every day, and customers often quarrel and complain about trivial matters. At this time, my mood sometimes can't keep calm all the time, which appears in the case of customer quarrels. But as a window of foreign service, it is impossible without quarreling, and what I want to do is to accurately understand this situation, regard it as a kind of exercise, rationally face setbacks and failures, and learn to always maintain a good and calm attitude and regard it as my own growth.
The above is my personal work summary, and I will report to my leaders and colleagues. All the achievements of this year only represent the past, and I keep all the lessons and shortcomings in mind. Day after day, work seems to be boring again and again, but we believe that as long as I can grasp today and keep pace with the times, I will try my best to develop my advantages in next year's work, without seeking progress.
Enough, start from small things, blaze new trails, be conscientious and grow up, and at the same time, do your part for the development of the branch.
Xiongguan road is as iron as iron, and now it is still one step away from the beginning. At present, it is the upsurge of national economic development, and Ningxia has become the first inland free trade zone in China. Therefore, the Bank's future development is limitless. Let's cherish our dreams, pursue them, let's fly our dreams, gather our strength and work together to create brilliance. Strive to realize the Chinese dream and the dream of career takeoff.
Summary of personal work in the bank. Unite colleagues II. Ostrovsky said? No matter how talented a person is, the collective is often smarter and more powerful than him.
? Unity and harmony are extremely important to the country, units, families and individuals.
Unity is a virtue, a responsibility, a consciousness, an ability, a mentality, a boundary and an atmosphere. For me who just entered the society and started working, unity is undoubtedly an important part of my study.
Unity is the lifeblood of a group and the eternal theme of team building. When a unit is United, it can make achievements, cadres, experience and image; On the contrary, there may be problems, contradictions and troubles. A harmonious group can make Qi Xin work together, complement each other's advantages, and accomplish various tasks better. In a United and harmonious group, it will also better promote the growth and progress of individuals.
After studying Comrade Zhang Bailin's talk about unity, I have many new understandings and experiences about unity.
Let me briefly talk about my own experience in unity.
First, abide by the system and discipline As a government department, we must strictly abide by various systems and disciplines.
The establishment of the system is the basis for safeguarding legal rights, fulfilling due obligations, ensuring normal order and strengthening collective unity, and discipline is an important guarantee for maintaining this collective.
I think our editorial colleagues have done a very good job in this respect, and they consciously strictly abide by it. They can act according to principles and fully develop democracy. Old comrades also set an example for us. As a group, we share the same ideals, beliefs and goals, which will lay a solid foundation for our editorial unity.
Second, equality and friendliness, caring for colleagues The first step in getting along with colleagues is equality. Both veteran comrades and new young comrades need to get rid of the unequal relationship. Whether it is arrogance or inferiority, it is a taboo for colleagues to get along.
Our colleagues are similar, long-term and fixed, and have a comprehensive and profound understanding of each other. We should not only help each other at work, but also care about each other in life. If you can help, take the initiative to help, and pay special attention to treating each other sincerely, so as to win the trust of colleagues and promote unity and harmony.
Third, be good at communication, be modest and prudent, and work in a group and office. Everyone's experience is different, and there may be some differences with colleagues. Knowledge, ability and experience may make us have different ideas when dealing with work. Then communication is the beginning of coordination. We should be patient and sincere, speak our minds and listen to each other's thoughts. For our new comrades, we should be more modest, listen to the opinions of veteran comrades, solicit the opinions of leaders, and keep everyone's thoughts unified. We should downplay ourselves and learn to be modest and prudent.
Fourth, learn to resolve contradictions and accept criticism with an open mind. Mao Zedong once said? We should not only unite with those who agree with us, but also be good at uniting with those who disagree with us, and also be good at uniting with those who oppose ourselves and have been proved to have made mistakes in practice.
? Maybe sometimes we will have a little thought, friction and estrangement with our colleagues, which is normal. But ten million can't put this? A little unhappy? Evolved into? Big objection? , and even become hostile.
Expressing sincere concern for the behavior and achievements of others is a way of showing respect and appreciation, and it is also a bond to turn an enemy into a friend.
If your colleagues criticize your mistakes, don't argue with them endlessly, even if they are in a strong mood. Take the attitude of changing what you have and encouraging what you don't have. Listen to unpleasant things and understand his criticism from a positive perspective. This not only helps to correct mistakes, but also avoids the emergence of language hostility.
Five, strict self-discipline, strengthen the quality sometimes may feel that the leadership requirements are too strict, but it is not. For those new comrades who have just joined the work, the strictness of leading colleagues is actually helping us to make rapid progress and growth. Today's leaders are strict with us, and we will be grateful in the future. In addition, we should be strict with ourselves, introspect ourselves three times a day, find out our shortcomings and problems, straighten our position, improve our quality, don't blindly enlarge our advantages, narrow our shortcomings, be brave in accepting criticism and carry out self-criticism.
The continuous improvement of their own quality will enhance the quality of the collective, and the development of the collective will be better and better.
No matter the sages and philosophers or the great men in modern times, there are many explanations about unity. To use a simple metaphor, our organization is like a garlic, and no petal is incomplete. The issue of unity is so important that we have the responsibility to actively strengthen unity and consciously safeguard it. It seems simple to assume this responsibility, but it is very difficult to implement it. I will define my unity goal, learn the art of collective work, study hard in my future work, be a serious person in life, create a good environment for the establishment of the organization, and contribute my meager strength to the better future of Yichun Editorial Committee.
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