Requesting an English conversation - hotel complaint handling, a receptionist, a guest, the manager was not in the hotel when the complaint was made

Guest:

Hey,

waiter,

come

here.

Hey waiter, come here.

Waiter:

What

is

the

matter, sir?

What's the matter, sir?

Guest:

I

have

a

complaint.

Please

ask

your

manager

here.

If I want to make a complaint, go to your manager.

Waiter:

Sir,

is

there

anything

unsatisfying ?

Sir, are you dissatisfied with anything?

Guest:

Look

at

the

soup,

there

is

a

fly

floating

over

it.< /p>

Look at this soup, there is a fly floating on it.

Waiter:

That

is

impossible,

I

have

checked

it

carefully.

Impossible, I checked it carefully.

Guest:

Anyway,

I

want

to

see

your

manager.

Anyway, I want to see your manager.

Waiter:

OK,

I

go

to

find

our

manager.

Okay, I'll go find the manager.

Guest:

I

need

you

give

me< /p>

a

reasonable

explanation.

I need you to give me a reasonable explanation.

Waiter:

We

will,

please

wait

a

moment.

Yes, please wait.