How to create a peak experience

The famous psychologist Heath Brothers' book "Behavior Design-Creating Peak Experience" explains in detail what peak experience is and its significance to people. He can be grafted into all aspects of work, study and life. If we really master and skillfully use it, it will have a great impact and change on our lives. Having said that, everyone must be curious. What is this peak experience?

Let's look back on our own lives. What are some memorable events? Going to school for the first time, getting married, having children, bungee jumping for the first time, etc. are all events that bring us strong sensory or emotional stimulation. These non-daily and exciting things are what we call peak experiences. It contains the peaks, valleys and turning points in our lives, and it is an event that we can still recall or perceive after a long time.

Rush hour is very important, which can improve customer satisfaction and increase customers' willingness to spread again. Enhance your brand image and so on. For example, if a hotel creates a peak moment for its customers by designing small details, will this customer be impressed by this peak experience and even come back next time or help spread the word to others? The answer is yes. Therefore, it is a high input-output ratio to spend energy to create peak hours.

Ok, then let's see how to build a peak moment.

Peak moments are usually divided into four categories: happy moments, cognitive moments, brilliant moments and connecting moments.

First of all, happy moments

To create happy moments, we must first break the script. Jump out of the ordinary everyday, and provide the other party with unexpected sensory enjoyment. For example, in family relationships, we can create different weekend surprises, go hiking, picnic, climb mountains with our families, or cook interesting and delicious food together. In short, we can create sensory experiences that are different from daily life. Do more things that are not repeated.

Second, cognitive moment.

If people want to have a cognitive moment of enlightenment, they need to have an objective experience of "tripping over reality" first, so that they can recognize the reality spontaneously and see the problem from the heart. Then they can have the motivation to change.

As a leader or guide, what we should do more is to set high standards, give direction, support and trust. Let them do it themselves and experience it themselves.

Usually put yourself in uncertain events, take more risks and break through yourself. We should realize that breakthrough and adventure may not necessarily succeed, but they will certainly gain learning and growth. Remember, if you don't break through yourself, you will never know where your limits are.

Third, the moment of glory

Recognize others

We should affirm and recognize the positive behavior and work of others in time. This is extremely important.

For example, employees are often praised, and individual customized rewards are often given according to different highlights of employees, rather than unified rewards. Expressing gratitude in person is a very important peak moment for the parties concerned.

Milestone event

We should regard our goal as a milestone. For example, if I take the CPA exam and get the work permit, it will be my final milestone, and then I will pass two courses every year. This is my intermediate milestone, and then I will divide it into different review stages, such as the completion of the basic stage, mark myself green, improve the completion of the stage, and mark myself yellow as a little ritual thing. Finally, break it down into the amount of tasks per day, and write down the completed tasks at the back as long as they are completed. This is a more detailed daily milestone that you set yourself. Looking at more and more completed grids, the accumulated sense of accomplishment arises spontaneously and becomes the driving force to motivate yourself to stick to it.

Setting milestones for goals is a very effective way to manage goals. I suggest everyone try it.

Face fear

In the face of fear events, more exposure therapy is used to face him constantly. What we call desensitization reaction is formed slowly. Gradually I won't feel so scared. When we do this, our sense of self-worth caused by self-breakthrough will be greatly improved.

Here, we should pay attention to all-round thinking before facing the incident, thinking about all possible situations and countermeasures that should be taken. This way can greatly improve our probability of success in dealing with uncertain events, and then greatly improve our self-confidence.

For example, when I went to the interview, I was more calm and confident in the real scene because I had simulated the scenes and responses of the questions that might be asked many times in advance, and finally succeeded. The same is true of speech practice. Practice repeatedly in advance, so it is not so easy to get into trouble in the actual scene.

Stand up bravely

In some conformity events, you should dare to keep your own opinions and ideas and stand up bravely, and your courage will infect others. There will be followers.

Move what we call a circle in the same way. If everyone around us has a high energy field, even if you were not very high before, you will be affected after seeing other people's words and deeds, and your ability value will be improved. That's what we say, why the circle is important, that's why. Everyone around you is excellent, so it is hard for you to be excellent or not.

Connecting torque

If a team wants to be cohesive, it must build a mission vision of * * *, which can inspire everyone to unite as one and move towards the goal of * * * *. In this case, the offline meeting is more effective. A team can do a meaningful activity together, which will enhance members' sense of belonging. The harder this process is, the better the final experience will be and the stronger the cohesion will be.

To deepen your feelings with others, you must actively listen and respond in time, so that the other person can feel your affirmation and concern for him. Here, we can use non-violent communication to perceive each other's emotions and needs. When the other party's needs are met, the follow-up communication effect will be ideal.

In our life, there are actually too many opportunities to create peak moments, but we just don't notice them. In the future, we can feel more and create peak moments for ourselves and others. I believe we will reap a better life.

To sum up, we never know which cognitive moment hides the opportunity to change our destiny, so we should actively seize every opportunity and take action so as not to miss the key moment in life.

If you feel rewarding after reading the article, remember to praise it!