How about the after-sales service of the hotel supplies factory?

The after-sales service of hotel products factory has the following points:

1, flexible service, no matter whether there are corresponding specifications or not, as long as the guests ask for it, try to meet it as much as possible, and think from the standpoint of "the guest is the emperor". Find customers and discover the needs of guests.

2, hobby service, guest history files.

3, unexpected service, rather than the original needs of the guests. When the guests need it most, the service is accurate.

4, psychological services, think about what the guests think, do not speak to provide targeted services. Understand the guest's psychology-arrange it properly.

5. Concierge, consignment service, butler service and golden key service are important signs of personalized service.