Traditional Culture Encyclopedia - Hotel accommodation - Why is demonstration the best admonition?

Why is demonstration the best admonition?

As the saying goes, "example is more important than words." Among all kinds of education laws, the best education is "setting an example"; How can I ask others if I can't lead by example? Franklin said, "A good demonstration is the best motto." Mr. Wang Yangming once led a student in the street and heard two women quarreling on the roadside. One woman scolded the other: "You have no conscience!" "The second wife said," you don't talk about justice! "Jia Fu returned to Japan:" You have no justice! " Hearing this, Wang Yangming said to the students around him, "Boys, come and enlighten me! "The students said," Teacher, they are cursing each other, not preaching! " "Wang Yangming said," Why not pass it on? " Wang Yangming finally explained: "Heaven's conscience is used to ask others to scold each other, and asking yourself is preaching!"

In ancient China, people who governed the country set an example to ensure the implementation of laws and regulations. During the Three Kingdoms period, Cao Cao was called a traitor by the world, but he was able to start from himself and set an example, thus having the most powerful and effective army. It laid a solid foundation for the later Wei State. On one occasion, Cao Cao led troops to fight. On the way to March, he saw the mature wheat in the wheat field, so he ordered: anyone who enters the wheat field and tramples on crops will be beheaded! However, as soon as the order arrived, a group of birds suddenly set out from the field and flew in front of Cao Cao's horse. The horse was not surprised, but went straight into the wheat field with a long hiss and trampled a large area of mature wheat. Cao Cao was heartbroken and immediately drew his sword and prepared to commit suicide. The generals quickly hugged his arm and shouted, "Prime Minister, no!" Cao Cao sighed on his back: "I just gave orders. If I can't abide by the law I made, how can I use it to bind my subordinates? " After that, he insisted on suicide. People will persuade Cao Cao not to commit suicide with the army. At this time, Cao Cao grabbed his hair, cut off a lock with his sword and held it high: "I was beheaded because I missed someone in the wheat field. This is my sin. Because the army is not handsome, I will send my hair instead of my head. If there is an offender, it will be like this. " So everyone walked consciously and carefully, and no one trampled on the crops.

Therefore, "setting an example" is education; Asking others is not the way to educate! Ji Kang asked Confucius about politics, and Confucius said to Japan, "A politician is righteous, and a handsome boy is righteous. Who dares to be unjust? " This means that as long as the top leaders do it right, the atmosphere below is of course correct. The so-called "upward behavior, downward effect" can lead by example, set an example and be a good leader!

However, in real life, when a subordinate has an accident, the first thing the general supervisor thinks of is how to hide his boss or report to him. At this time, it is inevitable to spy on the boss's face as a basis for their own actions, trying to save themselves and putting all the faults on subordinates.

Maybe some executives will retort, "No! Where is this? My first thought is the safety and injury of subordinates and insurance. And I will never worry about myself ... "However, with a little attention, it is not difficult to detect that this is against my will.

For another example, when a customer complains to you, your first thought is to blame your subordinates for their mistakes or negligence, and then preach with a straight face: "Take the responsibility yourself, don't always let me explain it to your boss for you ..."

Judging from these words, it is obvious that he said such things because he was worried that his superiors would blame him. Such a person, bowing in front of customers and glaring at subordinates, is not qualified to be a supervisor. He should sincerely say to his subordinates: "I have apologized to the other party for this, and I will bear all the responsibilities." If you have any difficulties, let me know. I hope you won't make the same mistake again. " A person who only cares about his own interests can never say these words.

As a boss, if you want to upset your subordinates and lose good interpersonal relationships, then you can put all the responsibility on them. You know, once you become a supervisor, you can't just think of yourself, you should think of everyone. All actions and attitudes should focus on the interests of the company, provide some convenience for subordinates, and carry out activities without violating the principles. If you think about how to protect yourself when you encounter difficulties or are attacked, you always use your head to defend yourself, and it is difficult to win the trust of your subordinates by simply passing the buck.

To be a good supervisor, we must first abandon this selfish psychology. Don't pry into the boss's face, don't defend yourself, and be a truly responsible supervisor.

As a supervisor, you should pay more efforts and painstaking efforts than employees, set an example and boost morale.

Tu Youyou, former president of Japan Economic and Trade Association, is 89 years old. He is a prestigious and respected entrepreneur.

1965, Tomoto was the president of Toshiba Electric. At that time, Toshiba was full of talents, but due to its huge organization, excessive levels, poor management and loose employees, the company's performance was sluggish.

After Tu Guang took over, he immediately put forward the slogan "Ordinary employees need three times more brains than before, directors need 10 times more, and I am more than that" to rebuild Toshiba.

His slogan is "setting an example is the most convincing". He goes to work half an hour early every day and leaves for an hour from 7: 30 to 8: 30 in the morning. Employees are welcome to brainstorm with him and discuss the company's problems together.

In order to put an end to waste, Tuguang also taught Toshiba directors a lesson through a visit.

One day, a director of Toshiba wanted to visit a giant oil tanker named Quan. As Tu Guang has seen it nine times, it was agreed in advance that he would lead the way.

It was a holiday, and they made an appointment to meet at the gate of Sakuragi Station. Tu Guang arrived on time, and the director then arrived by company car.

The director said, "Mr. President, I'm sorry to have kept you waiting. I think we will take your car to visit! " The director thought Tu Guang also came by company car.

Tu Guang said with a straight face, "I didn't take the company car. Let's take the tram! " "

The director froze on the spot, ashamed.

It turned out that in order to eliminate waste and straighten out the company's expenses, Tuguang took the tram as an example and taught the confused director a lesson.

This incident spread all over the company at once, and everyone immediately became wary and did not dare to waste the company's goods at will. Thanks to Tu Guang's efforts to lead by example, Toshiba's situation has gradually improved.

Tu Guangfu said: "To urge the government to achieve innovation, nothing is more effective than the people's supervision together."

"Prohibition is better than body, which makes people walk", that is, we often say "as long as we set an example, we can ban it". This language comes from the politician Guan Zi in the early Spring and Autumn Period. Guan Zi said: "Illegal and impermanent; If the law does not make it impossible, it will make it illegal; If the law does not make it impossible, then those who make it will not be sentenced; If not, the rewards and punishments will be lighter; If not, reward and punish those who don't believe; No, it is not the first. " Therefore, Japan: prohibition is better than body, so as to serve the people. "Translated into modern Chinese: if laws and regulations are not exercised according to law, the country will have no routines; Without laws, decrees cannot be implemented; The decree has been promulgated and cannot be implemented, that is, the decree does not conform to the law; The decree is not in line with the law and cannot be implemented, because the makers of the decree have not thought it over carefully; The formulation of the law itself is meticulous and still cannot be implemented because the rewards and punishments are too light; The rewards and punishments are aggravated, and the decrees are still not implemented, indicating that the rewards and punishments have not really been fulfilled; Rewards and punishments have been exhausted, and the decrees still cannot be implemented, that is, the rulers have not set an example first. Therefore, the ban can bind the monarch himself, and his decrees can be implemented among the people. A wise monarch and a wise leader, if you can do this, you can manage the affairs under your jurisdiction in an orderly way.

Lin Qing is a veritable working girl with big eyes, high nose, fair skin and soft voice, which makes it difficult to equate her with a decisive and capable professional manager.

Four years ago, Lin Qing became the public relations manager of the International Convention and Exhibition Hotel. Speaking of this boss, the employees are amazed at her professional quality and professionalism, which is also the main reason why she can "town" the employees. Lin Qing, who graduated from the Communication Department of Xiamen University, has a double bachelor's degree in international journalism and advertising, and has a strong sense of responsibility. When the International Convention and Exhibition Hotel was still in the preparatory opening stage, in order to print all kinds of publicity materials of the hotel for more than a month, Lin Qing stayed in the design company day and night, meticulously writing, translating, reviewing and revising, and was busy until 1 1 afternoon every day before returning home. When the hotel held the opening reception, she was even more hands-on, and her slim weight plummeted by 2.5 kilograms. Employees see it in their eyes and remember it in their hearts.

Of course, at work, she also encountered the situation of seniority. Once she assigned an old employee a task, but the employee delayed for several days on the grounds that it was much more difficult. Lin Qing didn't have an "attack", but bought him a book "No Excuses", which made him more serious and responsible for his work. This behavior of setting an example made the employee feel embarrassed and his work attitude changed obviously.

If you can't do this, you can't ask others to do it. This is the consciousness of being a supervisor, and no one needs to explain it.