How does the hotel respond to the security guard's refusal to take the elevator upstairs to save people?

"The security guard didn't realize it was saving lives"

Can you accept this response from the hotel? Who blocked the rescue passage

Recently, such a seemingly absurd thing happened in a hotel in Ningbo, Zhejiang Province. Mr. Wei went to Ningbo to play with his friends and stayed in a hotel, but his friends suddenly lost consciousness. In desperation, Mr. Wei called 12, but he didn't expect to wait for an ambulance. When he was impatient, he received a phone call from the ambulance personnel, saying that the security guard downstairs in the hotel was blocking them from taking the elevator and asked Mr. Wei to go downstairs to pick them up!

It turns out that the elevator in this hotel needs to be swiped, and the security guard refused to swipe the card for the ambulance personnel because he didn't receive the notice from the leader! The matter was urgent, and Mr. Wei didn't think too much. He immediately went downstairs to pick up the medical staff, and finally his friend was taken to the hospital for treatment.

I didn't expect that the security guard in this hotel should be so conscientious. I should not be afraid of thieves when staying in this hotel. However, man-made disasters can be avoided. If there is a fire and other sudden accidents, I am afraid that this conscientious security guard even dares to stop the firefighters, and the parties need to go downstairs to pick them up before the firefighters can go upstairs to put out the fire! Special vehicles have privileges

Ambulances and fire engines are all special vehicles. When you meet special vehicles on duty on the road, you need to avoid them, no matter pedestrians or cars, even traffic lights can't stop them!

No one expected that such a "rampaging" vehicle was stopped by the hotel security guard. This is a life-threatening event, and the hotel only explained afterwards that the security guard didn't realize it was saving lives. This sounds really ridiculous. The medical staff dressed in uniforms and holding the first aid kit rushed to the hotel in an ambulance, not to save lives, but to eat. The security guards didn't even have this judgment. It's really worrying to say that they didn't receive the notice from the leaders!

finally, the security guard was fired! Strengthen personnel training

As a service industry, the hotel industry must have a sense of service and put customers first, even if it doesn't pay attention to such a life-threatening matter, what else can we talk about? Life is very fragile, as long as a minute is delayed, it may also lead to the death of life. The security guard said that he didn't receive the notice from the leader, so he didn't let it go. From this incident, we can actually see that there is something wrong with the management of this hotel. The security guard doesn't even know this basic management and common sense, which obviously has something to do with the hotel leader! Hotel leaders should also reflect on this matter!