What are the concepts of hotel service?

1. Corporate philosophy: Enterprises are social and should be responsible for society.

2. Business philosophy: cooperate with standardized partners, learn new things from them and promote their own progress; Cooperate with partners who can cooperate. If you think the cooperation is not good, don't cooperate, because such cooperation may make both parties dissatisfied: the other party is dissatisfied with the catering service and canteen management, and we can't make money ourselves, which also damages the reputation of the enterprise.

Managing the canteen is the most practical thing, which is completely different from managing the media and being an artist. If you want to make a lot of money, never run a contracted canteen.

4. Management concept: the process determines the result; Node control and crisis management; Education first, then punishment.

5, the concept of employing people: respect every employee of the enterprise, even the most basic cleaners; All employees are equal, but no one is a complete person with different division of labor. Only by learning from each other's strengths/complementing each other's strengths can an enterprise become an invincible Jin Gangzuan. Don't expect a new employee to do a seemingly simple thing well. The supervisor's duty is to teach him step by step, correct his deviation at any time, and take exams frequently until he can run, preferably much better than you. In fact, canteen management is to do every little thing well, which is both difficult and difficult. It depends on how you look at it.

6. Product concept: safety/nutrition/taste/appearance/quantity and grade requirements; Let all diners find their favorite food and build the canteen into a paradise; Constantly create new dishes and improve the quality of catering services.