Traditional Culture Encyclopedia - Hotel accommodation - What are the digital products of hotels in the era of digital service?
What are the digital products of hotels in the era of digital service?
Guests who used to stay in a hotel had to turn over the menu and communicate with each other with the phone in their hands. Nowadays, this traditional hotel ordering mode has become a thing of the past. Guests lying on the bed with a special remote control can choose their favorite food in front of the TV screen, and then confirm with the remote control, and the system will automatically help you place an order and record the consumption amount in the guest's bill.
If you are in a strange city, you will definitely be at a loss and don't know where to spend your money. At this time, the hotel's "city guide" can help you solve your urgent needs. It not only provides digital maps of Chinese capital cities, but also has the function of "recommendation". Digital map will recommend suitable consumption places to you according to your consumption purpose.
All these convenient and quick services can be realized through the "AMTT ISTV Hotel Interactive TV System" developed by Amway Digital Services Group. "After years of management informatization construction, today, the informatization focus of the hotel industry is changing from the informatization of hotel management to the digital service of individuals." Wang Zhanhong, president of Anmei Group, said.
AMTT ISTV hotel interactive TV system includes three functions: room service, hotel management and content information. Room service can achieve "one-button control", and all facilities in the room can be controlled by intelligent remote control; Hotel management and ISTV, guests can order directly, call the housekeeper, check the bill and settle accounts. ISTV is also networked with hotel PMS, so guests can check their consumption at any time. When the guest confirms the bill and asks for checkout, just press the confirmation key of the remote control, and the guest's consumption bill will be transmitted to the front desk, and the system will inform the room service staff to make rounds. The biggest feature of ISTV system is its open and extensible content information platform. ISTV adopts embedded computing technology, takes digital display engine technology and information publishing operation platform as the core, and unites digital media equipment manufacturers, network system management software developers, network operators and broadband digital content providers to integrate hotel information services, mobile commerce, entertainment and communication, and support centralized services of WAN.
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