Hotel photo room

Hotel lobby is the first impression of guests, and streamline design is very important. This paper will discuss how to optimize the hotel lobby design and improve the customer experience from three aspects: streamline design, regional planning and hardware design.

♂? streamlined design

Service streamline and guest streamline need to be clearly distinguished to avoid crossing, so as to ensure simple management and comfortable atmosphere. Streamline confusion will not only increase the management difficulty, but also affect the atmosphere of the front desk service area, thus affecting the customer experience.

Reasonable planning area

The area of the hotel lobby should be proportional to the total number of rooms in the whole hotel. An oversized hall will not only increase the cost of decoration and operation, but also appear extremely deserted, which is not conducive to the operation of the hotel.

use both hard and soft tactics

The customer is God. While many soft services are in place, we should also work hard on the hardware. For example, the best position should be reserved for guests, and the irregular and inefficient position without lights should be reserved for the back court of the hotel. Wait, we should design and decorate the hotel from the positioning needs of customers and hotels.