The hotel said the remote control was missing. Which phone number to call for compensation?

The hotel said that the remote control was missing. Let me call 123 15 to complain. According to relevant public information, consumers can call 123 15 when they complain about the hotel. "123 15" consumer complaint hotline and national internet platform; 1999 19 On March 5, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, decided to set up a dedicated telephone for consumer complaints and reports throughout the country.