Traditional Culture Encyclopedia - Hotel accommodation - As a hotel receptionist, I just greeted a guest and she ignored me?
As a hotel receptionist, I just greeted a guest and she ignored me?
Don't pay too much attention to this, because that's what we do, and we should be prepared for this situation.
Because of different occupations and positions, everyone has his own job responsibilities. Working at the front desk of a hotel, your duty is to receive the guests well and be considerate, meticulous, enthusiastic and polite to them. Customer satisfaction is the focus of our work, and it is our job to take the initiative to greet guests. As for the guests, they didn't take a reason, maybe they didn't hear you, or maybe they were dissatisfied with your work.
In short, don't complain to the guests, find out your own shortcomings and deficiencies, and try to correct them, so that if you have them, you can change them, and if you don't, you can encourage them.
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