How to deal with difficulties from guests when working in a hotel?

When working in a hotel and encountering difficulties from guests, if it is a matter of service, you have to be patient and serve more attentively. If the dishes are not to your liking, tell them that everyone has different tastes and what kind of appetite do you need? Ask the chef to cook one that suits your taste. If it is a hotel guest who is making things difficult for you, ask clearly what service the guest needs and I will provide it for you (it is not allowed if it violates the discipline). Ordinary guests can't do anything to you. You have to understand the guest's heart and listen to the guest. You can answer questions easily in the tone of your speech, which is a common skill of service staff.