Traditional Culture Encyclopedia - Hotel accommodation - What is the hotsos system of the hotel?

What is the hotsos system of the hotel?

HotSOS Mobile extends MTech's award-winning desktop hotel service optimization system to mobile tablets and smartphones.

HotSOS is the main application that authorizes hotel staff to provide guests with the best accommodation from the perspective of service and facilities. Through HotSOS mobile, employees and managers can access various functions to meet their roles in hotel operation.

Role-based access informs employees of waiting service orders and allows them to better view details and manage unfinished work. HotSOS Mobile also provides the ability to generate service orders and check rooms or public spaces, and provides a tool for department heads and hotel managers to easily manage travel.

Motorola wireless intercom and HOTSOS hotel optimization management system

Hotsos is a task management system, which can be used to control the podium to schedule customers' needs, monitor the completion of all tasks, and display the work efficiency, response, solutions and service list of relevant personnel, which is perfectly combined with the hotel management system.

Create tasks at any time, with no task restrictions.

In the past, only dispatchers could create task worksheets, but now users can directly create task worksheets, which makes it possible to integrate the scheduling system and wireless intercom, greatly expanding the authority of employees, making the task scheduling system relaxed, and employees can receive tasks like sending and receiving short messages, and give immediate feedback, making it simple and convenient to send and receive tasks.