What if the hotel stops water and doesn't refund the money?

Actively negotiate and communicate, and complain to the consumer association. According to the hotel trading network query.

1. If the hotel fails to inform the water stop plan in advance or the power failure is caused by the hotel's own problems, the hotel shall be liable for damages and reason with the hotel.

2. The check-in person can apply for a refund, and the hotel should actively negotiate to solve it. If the hotel refuses to refund the money after the water stop, you can complain to the Consumers Association.