What is the five permanent management of China Hotel?

The name of Wuchang Management Law comes from five different Japanese words. Because the first letter of its Roman spelling is the letter "S", it is also called "5S" management method. They mean to ask:

Seiri: Clearly and strictly distinguish between necessary and unnecessary things in the workplace, and resolutely clean up unnecessary things.

Seton: Keep all the articles in the workplace in a clean and orderly state, and make necessary signs, so as to completely put an end to the disorderly phenomena such as littering, chaotic articles, and being unable to find what you are looking for.

Seiso: There is no need for garbage and pollution, so the working environment and working equipment are always kept clean.

Seiketsu: Developing good habits that can be maintained for a long time can enable the first three activities to be implemented, supplemented by certain supervision and inspection measures.

Shitshke: that is, to improve the quality of employees and establish a civilized and positive spirit, such as respecting others, caring for public property, obeying rules and having a strong sense of time. The ultimate goal is to improve people's quality.

Carrying out the five-point management method in the hotel mainly refers to cultivating employees' habits from the above five aspects, strengthening employees' concept of civilized work, and making the environment of every place in the hotel and the behavior of every employee meet the specific requirements of the five-point spirit.

The role of the five permanent management methods

Introducing five permanent management methods into hotels can bring many effects. Therefore, it is very necessary for managers to implement this method as an important auxiliary means to promote service quality management.