Traditional Culture Encyclopedia - Hotel accommodation - A hotel without a room in the hotel will be fined.

A hotel without a room in the hotel will be fined.

Legal analysis: when booking a hotel, after submitting the order, it shows that the customer has established a contractual relationship with the platform or hotel. If the hotel fails to provide housing after receiving the order, or the housing conditions of other arrangements are inconsistent with the reservation, the customer has the right to demand triple compensation. If the accommodation provided by both parties through consultation is better or the same as the reservation specification, the customer has no right to claim compensation.

Legal basis: Article 55 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests stipulates that if a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of the goods purchased or the cost of receiving services; If the amount of additional compensation is less than that of 500 yuan, it shall be 500 yuan. Where there are other provisions in the law, those provisions shall prevail. Where a business operator knowingly provides goods or services to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to demand compensation from the business operator in accordance with the provisions of laws and regulations such as Articles 49 and 51 of this Law, and have the right to demand punitive damages less than twice.