What are the functions of the hotel applet?

1. Reservation function

General hotel mini-programs have a reservation function to set reserved check-in time, etc. Users can freely select packages and reserve check-in time on the mini-program. This not only facilitates users to flexibly adjust their itinerary but also avoids problems such as hotel room shortages;

2. Hotel introduction

It can introduce the hotel’s development history, hotel characteristics, hotel culture and other information, and display it like this In this case, consumers can clearly understand the hotel, which is more conducive to corporate brand promotion, establishing basic trust, and increasing user stickiness.

3. Online consultation function

Hotel mini programs generally have an online customer service function. This function can communicate with users in a timely manner, answer questions for users, and allow users to experience high-quality services. services and reduce customer churn.

4. Suggestions and feedback

Suggestions and feedback can collect users’ valuable opinions and contact information reserved by users, and make certain improvements based on these opinions, which can not only help the hotel to establish a relationship with users. Interactive connections can also improve user experience.

5. Location navigation

Location navigation is one of the essential functions of the hotel mini program, which facilitates users to quickly reach their destination and enjoy services.

6. Product classification

The items in the hotel can be put on the mini program. Which products need to be charged can be clearly marked, and the product classification categories must be clear, so that users can enter The mini program can be understood at a glance, is convenient and fast, and can be used with confidence.

7. Member marketing function Member marketing is one of the hotel mini-program marketing functions. Merchants can set up membership levels and points and other marketing tools, which not only allows the hotel to easily access member information, but also allows member information to be used for some marketing methods. , accumulate members, revitalize members, stimulate users to make secondary consumption, and increase the repurchase rate.

8. Print invoices

Users can directly receive functions such as printing invoices or mailing addresses through the mini program.

The above are the functions of the hotel mini program. The specific functions still need to be determined according to the needs of the merchant!