How to write the hotel's 4d health report?

The 4D site management system originated from 5S in Japan, but 5S in Japan originated from the traditional Chinese medicine when Tang Xuanzang traveled to Japan. Therefore, 4D Field manages Chinese medicine practitioners from China. 4D field management system is more suitable for China's national conditions and enterprise development than six methods and five normal methods. 4D field management method is a "4D" field management method proposed by Professor Zhou of Zhongcheng Hotel Management Education Group. Based on many years of field management experience, it is the result of joint research led by Professor Zhou, a field management expert group of Zhongcheng.

Meaning:

4D is an effective technology to create and maintain a good working environment, including arrangement, responsibility, implementation and training.

Implementation steps:

Organization: Set up a 4D implementation team and draft an activity plan.

Rules: Organize the formulation of various 4D specifications and auditing standards.

Training: publicize the basic knowledge of 4D and various 4D specifications.

Implementation: fully implement the provisions of 4D and conduct self-audit.

Supervision: organize inspection and mutual evaluation.

4D website management rules

Work in place every day.

Responsibility for environmental affairs has been put in place

All staff training is in place.

Everyone did a good job.

Actual utility of 4D

1, providing a clean, safe and organized working environment.

2. Improve work efficiency

3. Improve the quality of employees.

Step 4 ensure quality

5. Create a good corporate image.

Four days and five minutes before work:

1, put in place: throw away unnecessary things and return them to the warehouse, and put away all used documents, tools, instruments and personal belongings.

Put it where it belongs.

2. Duties in place: wipe clean the tools, articles, instruments and operating tables you have used, clean the ground and fix the signs that may fall off.

Sign, check whether the overall specification is maintained, and correct the nonconformities in time.

3. Put it in place: what to do today: check whether the work on duty is completed, check the condition and cleanliness of clothes, and prepare for tomorrow.

Work.

4. Training in place: summarize the contents of 4D site management five minutes before work, and strengthen the study and improvement of 4D standards.

Edit the 4D operation flow of this paragraph.

1d-in position

Definition of classification in place: judge necessities and non-necessities and reduce the number of necessities to a minimum, and clean up non-necessities. Necessities are clearly marked with the minimum safe dose and placed neatly; Do a good job of cleaning

The purpose of putting it in the right place is to make "space" available and prevent misuse. Neat and marked, don't waste time looking for things for 30 seconds to find what you are looking for; Clean up the mess in all areas of the workplace, keep the environment, articles, instruments and equipment clean and prevent pollution.

On-site dressing:

1. Conduct a comprehensive inspection of the workplace.

2. Establish criteria for judging whether it is necessary.

3. Remove unnecessary items.

4. Investigate the use frequency of the required items and decide the daily dosage.

5. Classified management according to the frequency of use of items.

Finishing in place can be done according to 4.5, 4 unification and 1 cleanliness.

1) four points, namely, classification, zoning, stratification and color;

2) Five determinations, namely naming, quantification, positioning, orientation and streamline determination;

3) Four unifications, that is, guests' inventory and Kaifeng dishes are unified, employees' belongings are unified, two items are unified, and notice boards are unified;

4) a cleaning, that is, cleaning the job site.

2D-Responsibility in Place

Responsibility definition is in place; Health, equipment, service, safety, responsibility for human system. .

Responsibility in place Purpose: Based on the principle of who is in charge, who is responsible for use and who is responsible for inspection, make the work flow, visualize and digitize the process, and give clear guidance to daily work.

Three-dimensional training in place

Definition of training in place: persistently and repeatedly adhere to the contents and methods of the previous 2D, and take various forms to train new and old employees, so that employees can always remember 4D and make it deeply rooted in people's hearts.

The purpose of training in place: from top to bottom, from old to new, from background to front. Through training, employees can change and establish correct ideas and develop the habit of standardization and earnest work.

Training in place:

1, earnestly implement the previous 2D work.

2, civilized responsibility area, partition to carry out the responsible person.

3. Visual management and transparency.

4. Formulate inspection methods and standards.

5. Maintain 4D consciousness. Stick to work for 4 days 1 minute, 4 days and 5 minutes before work, and never forget 4 days.

6. Formulate relevant rules and regulations that * * * respects and abides by, and persevere: insist on applying 4D every day to make 4D a part of daily work.

7. Strengthen 4D field management: The first week of each quarter is "4D Strengthening Week", which is included in quality inspection.

4d-Execution in place

Definition implementation in place: on the basis of training in place, through the interaction of all staff and scientific supervision system, the field standard of 4D will be maintained for a long time.

The purpose of implementation in place: to realize the unity, neatness and order of the site, to truly exert the effectiveness of 4D site management, and to make employees form the habit of persistence.

Edit this paragraph 4D website management advantages.

The 4D on-site management method of catering hotel enterprises is the innovation of management concept. The 4D on-site management method seems simple, but it contains profound modern hotel management concepts and cultural essence. It is a scientific management method and management science. It is the most practical, effective and lasting brand-new management method, based on the implementation of staff management, which allows all hotel employees to start with simple things and refine the management work to the whole corner of the hotel. Once employees form habits, they can consciously implement norms, strictly abide by rules, establish a good working order, improve efficiency, save energy and reduce consumption, thus achieving greater benefits for enterprises.

4D site management method has the following advantages:

First, reduce costs.

By implementing the first-in-first-out method, the material inventory standard and control quantity are set to ensure that the inventory does not exceed 1- 1.5 days. Greatly reduce the cost waste of repeated procurement due to temporary inability to find items, thereby reducing the total inventory, reducing the backlog of materials, increasing liquidity and improving the capital turnover rate.

Second, improve work efficiency.

Take out or return items that have not been used for a long time. Useful items are stored in three categories according to the use situation, and frequently used items are placed in the most accessible places. At the same time, there are labels, inventory and "famous artists", so that employees can find what they need in 30 seconds on the orderly shelves. It greatly saves time and cost and improves work efficiency. Labeling operating procedures on devices and using visual and color management maintain transparency. Even if the employees in this position leave their jobs, if they are temporarily replaced by others, they can operate accurately, and managers and employees are relatively relaxed.

Third, improve the health level.

Through the division of health responsibilities in each area, the kitchen ceiling, air outlet, oil separation tank and oil fume hood are thoroughly cleaned, so that everything is in order, bright and clean, giving guests a sense of trust.

Fourth, improve interpersonal relationships.

Each post and area has a special person in charge, and the name and photos of the person in charge are posted in the corresponding places to avoid unclear responsibilities and mutual shirking. And through constant encouragement, enhance employees' sense of honor and self-motivation. Even if the supervisor and manager are absent, employees will know what to do and their responsibilities, and insist on four-day on-site management five minutes before going to work every day.

Five, improve the quality of employees

Through repeated correct operations, employees have thoroughly formed a good code of conduct, formed the habit of stressing procedures, loving cleanliness and being responsible, and unconsciously brought good habits to their families and lives, becoming more civilized.

Sixth, emphasize full participation.

In the past, it was thought that quality was a matter for relevant departments, and at most it was a matter for business departments. Now it is emphasized that quality concerns all employees, whether at the front desk or backstage. Everyone must consciously participate and act.

Edit the difference between this 4D and 6T and 5S.

Excuse me, which of the 4D site management systems is better than the Six Methods (6T) and the Five Normal Methods (5S)? Then I said, more than five, more than six, or more than four. The result is of course less than 4, and the 4D site management system is more convenient and simpler.

Edit the witness of this VIP service:

Hualian Catering and Entertainment Group, Golden Du Nan Catering Group, Expo Hotel, Food First Hotel Group, Crowne Plaza Hotel and other thousands of enterprises.

Customer witness 1:

After introducing 4D website management, I calculated an account. At that time, it spent 6 million to decorate the store. As a result, the implementation of 4D on-site management has made the hotel scene look brand-new and broken the convention of decoration once every three years. Our store directly saves 2 million yuan for every year of delay in renovation.

—— Ni Tao, Chairman of Jiangxi Food Expo Hotel

Customer Witness 2:

After the introduction of 4D field management system, I didn't sleep well for several days, because my manager reported to me: Boss, if we do 4D earlier, the warehouse alone can save you at least two or three million yuan!

—— Lu Yingzi, Chairman of Jiangsu Changzhou Golden Du Nan International Hotel

Customer Witness 3:

After the introduction of 4D on-site management, the gross profit margin of dishes increased from 50% to 55%. At that time, I couldn't figure out how these five points came out! "Thought for a night, finally want to understand, the original reason is that after importing 4D, simplify the process, reduce the loss and save the cost!

—— Yu Daojun, Executive Chef of Beautifying Home in Wuxi, Jiangsu Province

Customer witness 4:

201210 On August 8-9, Longzihao Restaurant in Wuxi, Jiangsu successfully passed the acceptance of the 4D site management expert group, with 500 points for Longgang Store; 506 points for Longdu Store and 5 17 points for Longcheng Store. Among them, Longcheng Store has become a food and beverage hygiene and safety demonstration store recommended by Wuxi Health and Epidemic Prevention Station.