Hotel waiter workflow

The workflow of the hotel waiter is as follows:

1. In the morning, employees should sign in before 9: 00 (change tools and arrange gfd) and gather at the regular meeting at 9: 00 on time.

2, clean the tablecloth, set the table, check the table tableware for damage, water, oil, stains, keep the table clean and tidy.

3. Ask the head waiter what's missing in each box, and make sure that everything is safe when the guests eat.

4. Turn on the lights, TV, air conditioner, etc. At the first time after entering the guest, make tea for the guest to drink, and then spread a fragrant towel. If the box doesn't order, call the person in charge of each floor to order.

5. The sanitation of each area of the box has been put in place, and most of the guests have left, so they can only get off work after the permission of each person in charge.

Other workflow

1, responsible for cleaning rooms and floor related areas according to the standard requirements, providing clean and safe room environment for guests, meeting the service needs of guests, and being responsible for the safety work in this area.

2, according to the standard operating procedures and regulations, use cleaning tools to clean the room, timely supplement all kinds of items needed by the guests, and timely record the daily room type, check-out time, guest consumables, maintenance, cleaning and maintenance of the sweeper, cleaning tools and equipment.

3, do a good job of succession, handover status, succession matters. Responsible for the registration, storage and surrender of the items left by the guests, and shall not be detained without permission.