Traditional Culture Encyclopedia - Hotel accommodation - Hello, I logged into the hotel booked by E Long with my qq number on the computer, but I can't cash it now. What should I do?

Hello, I logged into the hotel booked by E Long with my qq number on the computer, but I can't cash it now. What should I do?

Hello, I'm very sorry. If you don't log in to E Long's account when booking a hotel, you can't get a cash refund. When booking, you need to log in to E Long's account and click Use Coupon to get cash back. You can't cash back without using coupons when booking.