Traditional Culture Encyclopedia - Hotel accommodation - Tourist Attraction Level Standard Tourist Attraction Level Standard Table
Tourist Attraction Level Standard Tourist Attraction Level Standard Table
1. Standard table for classification of tourist resorts
1. Concept of national tourist resorts
National tourist resorts refer to the ones that meet international holiday tourism requirements, mainly A comprehensive tourist area that receives domestic and foreign tourists. It has clear geographical boundaries and is suitable for centralized setting of supporting tourist facilities. The region is rich in tourism and vacation resources, has a good tourism foundation, convenient transportation, and a good foundation for opening up to the outside world. Unlike nature reserves such as national scenic spots, national tourist resorts are national development zones.
Two. Detailed rules for the division of national tourist resorts
According to the specific division rules, they can be divided into two categories: mandatory indicators, resource environment and comprehensive evaluation of vacation products.
Part 1 Mandatory Indicators
Index content
Does it meet the standards?
1. There should be suitable climatic conditions and environment for vacation. There should be no polluted water, air or soil in the area, and there should be no inevitable natural disasters.
2. There should be clear spatial boundaries and a unified and effective management organization. The area of ??national tourist resorts shall not be less than 8 square kilometers; the area of ??provincial tourist resorts shall not be less than 5 square kilometers.
3 resort hotels with at least 3 international brands or international standards.
Priority is given to overnight tourists. At least 1/3 of overnight tourists in national tourist resorts stay for more than 3 nights on average or 2/3 stay for more than 2 nights on average; at least 1/3 of provincial tourist resorts have The average overnight visitor stays for more than 2 nights.
The proportion of overnight tourists from outside the province in national tourist resorts should be no less than 1/3.
The total number of guest rooms in accommodation and reception facilities in national-level tourist resorts should be no less than 1,000, and the total number of guest rooms in provincial-level tourist resorts should be no less than 500.
7. The ratio of the total construction area of ??real estate projects sold in tourist resorts to the total construction area of ??tourist reception facilities should not exceed 1:2.
There have been no major tourism safety incidents in the past three years.
General Notes
Note: Environmental quality should meet the corresponding national standards, of which air quality should meet the GB3095 class standard, and surface water quality should meet the GB3838 class standard. The health and safety of various facilities should comply with corresponding national standards.
Part 2 Comprehensive Evaluation Form for Resources, Environment and Vacation Products
Serial Number
Evaluation Project
Evaluation Content
A
Vacation resources
(15 points)
Rich resources, clear subject resources, high quality, large scale, suitable for developing vacation products. The subject resources are unique in the region.
2
Natural environment
(10 points)
The climate is relatively comfortable, the air quality is good, and the landscape vegetation environment is good.
Three
Man-made environment
(10 points)
Artificial facilities and artificial landscapes are in harmony with the natural environment and have certain Local characteristics, artistic features or design creativity. The environment, vacation, and leisure atmosphere are strong and regional to a certain extent.
Four
Plan
(10 points)
The overall planning of the resort is scientific and reasonable and can be implemented into various detailed planning and designs . Be able to reasonably plan and stage from a dynamic development perspective, taking into account both short-term effects and future development potential.
Five
Reception facilities
(20 points)
Various accommodation types: themed and featured, mid-range comfortable, environmentally friendly and low-carbon type, family type, etc. Good quality, comfortable and good service.
Six
Leisure products
(15 points)
Sports and fitness, leisure and entertainment, health care, night tours, normalized festivals Various products such as performances are of high quality and can be distinguished from similar products in general cities to meet the vacation needs of different groups of people, different time periods and different seasons.
Seven
Theme products
(10 points)
Theme products made using theme resources can be systematic and refined. The tourist capacity is large, the products are of good quality and integrated into the local culture.
Eight
Reputation
(10 points)
and the overall evaluation of the resort by tourists and professionals.
Nine
Total score
(100 points)
Rule 2: Comprehensive scoring rules for tourist resorts.
Description:
The full score of the comprehensive scoring rules for tourist resorts is 1000 points, w
2. Picture of the standard table for the classification of tourist resorts
National AAA-level scenic spots refer to tourist attractions in accordance with the People's Republic of China (China). According to this standard, all tourist attractions can be divided into five levels, from high to low, they are AAAAA, AAAA, AAA, AA and A-level tourist attractions.
A tourist attraction is a space or area with tourism and related activities as its main function or one of its main functions. Tourist attractions include scenic spots, red tourist spots, museums, temples, tourist resorts, nature reserves, historical sites, theme parks, tourist resorts, forest parks, geological parks, wetland parks, amusement parks, zoos, botanical gardens and industries, Various tourist places such as agriculture, economy and trade, science and education, military, sports, culture and art.
3. National tourist resort scoring standards
Three foundations of global tourism planning:
1. Clarify the global tourism development strategy and industrial layout.
To build all-region tourism, we must re-diagnose development conditions from the two dimensions of all-region tourism and tourist destinations based on a comprehensive study of the external development environment and internal development conditions of the region. On the one hand, based on the current situation, a qualitative evaluation is made by comparing the six characteristics of full industry participation, full factor input, full spatial integration, full seasonal activities, full tourism experience, and full social benefits. On the other hand, it is necessary to conduct a systematic evaluation based on international and domestic tourism destination evaluation standards, determine the gap between regional tourism and tourism destination construction in the form of quantitative scoring, and then clarify the key tasks of the overall tourism planning.
2. Shape the core attraction and clarify the division of functional space; position it according to the global tourism strategy.
Carry out regional layout planning based on industrial functional layout. Each functional area is divided into areas where public attractions gather (including nature reserves, scenic spots, national wetland parks, geological parks, world heritage sites, etc.), restricted development areas (agricultural land, tidal flats, grasslands, woodlands and other ecological areas). Vulnerable areas. ) and optimized development areas (towns, villages, resorts, barren mountains, wasteland and other areas with construction conditions). The content of each functional area focuses on how to build the core attractions of the region, how to integrate and lead new projects, how to improve existing projects, how to configure the regional tourism industry, how to calculate the environmental carrying capacity, and how to support public service facilities.
3. Innovate tourism development planning and reform the evaluation system.
The development of global tourism requires innovative planning rather than sticking to conventions. It is necessary to integrate tourism planning concepts into the overall economic development, innovate economic and social development planning concepts, and rationally allocate tourism resources and other resources. The planning of the all-region tourism model is different from the planning of the scenic tourism model. It is not just planning for scenic spots, hotels, and restaurants, but systematic and comprehensive planning for various resource elements inside and outside the scenic area. To develop all-region tourism, we must establish a scientific concept of tourism and innovate relevant statistical monitoring and evaluation systems in accordance with the five major development concepts. The development of tourism can be regarded as an important development goal and important assessment content of governments at all levels and relevant departments in the region, and a clear division of tasks can be formed to form a joint force to promote the development of tourism in the region; the tourism data collection and analysis system can be innovated and based on the development of tourism Establish an evaluation system for new business formats, new characteristics, and new trends.
4. The latest standard table for grading tourist resorts
National AAAA tourist attractions
National AAAA tourist attractions refer to the "People's Tourism Attraction Quality Grade Standards" 》One of the scenic spots divided into; The Republic of China (China). According to this standard, all tourist attractions can be divided into five levels, from high to low, they are AAAAA, AAAA, AAA, AA and A-level tourist attractions.
A tourist attraction is a space or area with tourism and related activities as its main function or one of its main functions. Tourist attractions include scenic spots, red tourist spots, museums, temples, tourist resorts, nature reserves, historical sites, theme parks, tourist resorts, forest parks, geological parks, wetland parks, and amusement parks
5. Measures for the level management of tourist resorts
(Reporter Zhang Wei) The reporter recently learned from the Municipal Culture and Tourism Bureau that in November 2019, according to the unified deployment of the Provincial Department of Culture and Tourism, our city will fully launch cultural and tourism resource census work. After continuous efforts from many parties, the census task was successfully completed in 9 months, and 1,054 excellent tourism resources were officially identified, including 38 fifth-level tourism resources.
Deyang is a national garden city, a national forest city, and an outstanding tourist city in China. It has rich historical and cultural heritage, distinctive cultural characteristics and unique natural scenery. It is reported that the census objects are divided into two parts: cultural resources and tourism resources. Cultural resources include ancient books, museum collections, local operas, traditional musical instruments, intangible cultural heritage and cultural relics (immovable cultural relics and movable cultural relics). Tourism resources include landscapes, water landscapes, biological landscapes, astronomical and climate landscapes, architectural facilities, historical relics, tourism shopping products (cultural and creative products) and cultural activities. Methods The census should adhere to the combination of census and investigation. In accordance with the territorial principle, the district (city, county) is the main body, the provincial level provides overall guidance, and the city (state) government coordinates and advances. Relevant departments (units) work together to manage the problem and implement it according to the division of responsibilities, and at the same time extensively mobilize the public to actively participate.
After a census, our city has identified 38 five-level tourism resources, including Shifang Huashan, Wenjiagou Debris Flow Site, Guanghan Big and Small Yongquan, Yufei Spring, Lanjian Mineral Spring, Mianzhu Chinese Rose Valley, Mianzhuhu Yunlin Forest Park, Shifang Jiudingshan Giant Panda Habitat, Shifang Jiudingshan Giant Panda Habitat, Mianzhu Giant Panda, Sanxingdui National Archaeological Site Park, Sanxingdui Museum, Deyang Confucian Cultural Park, Baimaguan, Hanwang. Mianzhu New Year Picture Village, Pangtong Temple, Taliangziya Tombs, Jinniu Ancient Road, Jiannan Spring Wine Old Shop Ruins, Mianzhu Woodblock New Year Pictures, Sanxingdui Ruins, Zhang Yu, Bronze Fir Wood Mask, No. 1 Bronze Sacred Tree, Bronze Dali Portraits, Golden Stick, Guanghan Baobao Festival, traditional brewing techniques of Jiannanchun wine, Shifang Great Wall cigars, Zhongjiang handmade noodles, etc.
6. Level and classification of tourist resorts
The National AAAA Scenic Area refers to one of the scenic spots classified according to the quality level standards of the People's Republic of China (China) Tourism Attractions. According to this standard, all tourist attractions can be divided into five levels, from high to low, they are AAAAA, AAAA, AAA, AA and A-level tourist attractions.
A tourist attraction is a space or area with tourism and related activities as its main function or one of its main functions. Tourist attractions include scenic spots, red tourist spots, museums, temples, tourist resorts, nature reserves, historical sites, theme parks, tourist resorts, forest parks, geological parks, wetland parks, amusement parks, zoos, botanical gardens and industries, Various tourist places such as agriculture, economy and trade, science and education, military, sports, culture and art.
7. Resort Assessment Standards
4A-level scenic spots are rated by the Provincial Scenic Area Quality Rating Committee in accordance with the national standards of "Classification and Assessment of Quality Levels of Tourist Attractions" and "Evaluation of Quality Levels of Tourist Attractions" "Management Measures" for preliminary evaluation and recommendation, and the National Scenic Area Quality Rating Committee will conduct the evaluation.
From the aspects of tourism transportation, sightseeing, tourism safety, sanitation, postal and telecommunications services, tourism shopping, business management, resource and environmental protection, tourism resource attraction, market attractiveness, etc., the quality level of tourist areas (spots) is divided into five levels, as follows: From high to low, they are AAAAA, AAAA, AAA, AA, and A-level tourist areas (spots), with the purpose of strengthening the tourist areas (spots)
4A Scenic Area Evaluation Standards
1 Tourism Transportation
a) Human nature is good. The transportation facilities are complete and easy to access. Or there are first-class highways or high-grade waterways or direct routes; or there are vehicles for tourist routes.
b) There is a dedicated parking lot or ship dock that is in harmony with the landscape environment. It has perfect management, reasonable layout, and capacity that can meet the requirements of tourist reception. The site is flat and solid or the water is clear. Standard and eye-catching.
c) The sightseeing (visiting) routes or waterways in the area are reasonably and smoothly laid out, and the viewing area is large. The road surface is distinctive, or water
d) Use low-emission vehicles in the area or encourage the use of clean energy vehicles.
2 Sightseeing
a) The visitor center has a reasonable location, appropriate scale, complete facilities and complete functions. The consultants are well-equipped, skilled and enthusiastic.
b) Various tour guide signs (including tour guide panoramas, tour guide maps, signs, scenery introduction boards, etc.) have distinctive shapes and are coordinated with the landscape environment. Signboards and scenery introduction boards are set up reasonably.
c) Public information materials (such as research works, popular science books, comprehensive picture albums, audio and video products, guide maps and guide materials, etc.) have outstanding features, complete varieties, rich content, well-made and updated timely.
d) Tour guides (docents) are certified and their number and language can meet the needs of tourists. The compliance rate for Mandarin is 100. Tour guides (commentators) should have a high school education or above, and those with a college degree or above should be no less than 40%.
e) The text of the tour guide (explanation) is scientific, accurate and vivid. The quality of tour guide service complies with the requirements of 4.5.3 and Chapter 5 of GB/T15971-1995.
f) The graphic symbols of public information are reasonably set, beautifully designed, have distinctive artistry, and comply with the regulations of GB/T10001. 1.
g) The rest facilities in the tourist park are reasonably laid out, sufficient in number, exquisitely designed, distinctive and artistic.
3 Tourism Safety
a) Earnestly implement the safety regulations formulated and promulgated by the public security, transportation, labor, quality supervision, tourism and other relevant departments. Establish a sound security system and fully implement all tasks.
b) Fire protection, security, ambulance and other equipment are complete, intact and effective, and transportation, mechanical and electrical, sightseeing, entertainment and other equipment are intact and operating normally, and there are no safety hazards. Comply with the safety and service standards specified in GB/T16767. Danger areas are clearly marked, protective facilities are complete and effective, and there are dedicated personnel to guard them during peak hours.
c) Establish an emergency rescue mechanism, set up a medical office and staff it with medical staff. We have emergency plans, strong emergency response capabilities, timely and appropriate accident handling, and accurate and complete file records.
4 Hygiene
a) The environment is clean and tidy, with no sewage or dirt, no random construction, random piles, or random storage, and no peeling or dirt on buildings and various facilities and equipment. The air is fresh and no smell.
b) All types of places meet the requirements of GB9664, catering places meet the requirements of GB16153, and swimming places meet the requirements of GB9667.
c) The layout of public toilets is reasonable, the number can meet the needs, the signs are eye-catching and beautiful, and the architectural shape is coordinated with the landscape environment. All toilets are equipped with water flushing, flushing and ventilation facilities and are maintained in good condition or use eco-toilets without water flushing. The toilets are well-managed and the sanitary ware is clean, free of dirt and blockage. The room is clean.
d) The garbage bins are reasonably laid out, clearly marked, the quantity meets the needs, the appearance is beautiful, and they are in harmony with the environment. Garbage classification and collection, timely cleaning, daily cleaning.
e) Food hygiene complies with national regulations, catering services are equipped with disinfection facilities, and disposable tableware that pollutes the environment is not used.
5 Postal and telecommunications services
a) Provide postal and postal commemorative services.
b) Reasonable layout of communication facilities. There are public telephones in places where people and tourists gather, with international and domestic direct dial functions.
c) Public telephone booths are in harmony with the environment, and the signs are beautiful and eye-catching.
d) Communication is convenient, lines are smooth, service is friendly, and charges are reasonable.
e) Able to receive mobile phone signals.
6 Tourism Shopping
a) The layout of shopping places is reasonable, the architectural shapes, colors and materials are distinctive and coordinated with the environment.
b) Shopping venues are centrally managed, the environment is clean and orderly, and there is no pursuit of sales or forced buying or selling.
c) Have unified management measures and methods for commodity employees.
d) There are many types of tourism products with local characteristics.
7 Operation and Management
a) The management system is sound and the operating mechanism is effective.
b) Management systems for tourism quality, tourism safety, and tourism statistics. Sound and effective, effective implementation
f) The training institutions and systems are clear, the personnel and funds are implemented, the business training is comprehensive, and the results are good. The passing rate of on-the-job personnel training reaches 100.
g) The complaint system is sound, personnel and equipment are in place, complaints are handled promptly and properly, and files are complete.
h) Equip equipment for specific groups of people (the elderly, children, disabled people, etc.). ) is equipped with travel tools and supplies and provides special services.
8 Resources and Environmental Protection
a) The air quality reaches the first-level standard of GB3095-1996.
b) The noise quality complies with the first-level standard of GB3096-1993.
c) Surface water environmental quality meets the requirements of GB3838.
d) Sewage discharge meets the requirements of GB8978.
e) The protection methods of natural landscapes and cultural relics are scientific and advanced, which can effectively prevent natural and man-made destruction and maintain the authenticity and integrity of natural landscapes and cultural relics.
6) Scientific management of tourist capacity.
g) The building layout is reasonable, and the number, height, color, and shape of the building objects are coordinated with the landscape. The main building of the population has style and is in harmony with the landscape environment. The surrounding buildings should be coordinated with the landscape style, or there should be a certain buffer zone or isolation zone.
h) Good environment and atmosphere. The green coverage rate is high, the plants and landscape configuration are appropriate, and the landscape and environmental beautification measures are diverse and the effect is good.
1) All facilities and equipment in the area comply with national environmental protection requirements, will not cause environmental pollution and other public hazards, and will not damage tourism resources and tourism atmosphere.
9 Attraction of tourism resources
a) Sightseeing and entertainment value is very high.
b) It has high historical value, cultural value and scientific value at the same time, or one of them has national significance.
c) There are many precious species, or the landscape is very unique, or there are national resource entities.
d) The resource entity is large in size, has many types of resources, or has excellent density.
e) The resource entity is complete and maintains its original form and structure.
10 Market Attraction
a) Nationally known.
b) High visibility.
c) Strong market radiation.
d) Form a distinctive theme with certain originality.
It receives more than 500,000 domestic and foreign tourists throughout the year, including more than 30,000 overseas tourists.
The sample survey of 12 tourists has a high satisfaction rate.
8. National tourist resort standards
There are the following policies:
A reward of 10 million yuan will be given to newly rated national tourist resorts. Those rated as provincial-level boutique cultural tourism towns and boutique tourism villages will be awarded 80,000 yuan and 50,000 yuan respectively. For scenic spots newly rated as 5A, 4A, and 3A since 2019, rewards of 10 million yuan, 500,000 yuan, and 150,000 yuan will be given respectively. Support the high-level operation of tourist service centers in scenic spots and provide certain subsidies to those with outstanding performance.
Chapter 1: General Principles
Article 1. These rules are formulated in accordance with the "Henan Province Tourism Management Regulations" (hereinafter referred to as the "Regulations").
2. All units and individuals engaged in tourism activities and tourism management within the administrative region of this province shall abide by the "Regulations" and these detailed rules.
Article 3. Engaging in tourism business refers to the business activities in which operators solicit and receive tourists in the name of tourism and provide paid services for tourism.
Article 4. The tourism industry implements the principles of unified leadership and hierarchical management in accordance with national regulations. People's governments at or above the county level shall, in accordance with the provisions of the Regulations, clarify the competent departments for tourism work and strengthen administrative law enforcement in the tourism industry.
Tourism quality supervision agencies established by tourism administrative departments at all levels shall exercise their powers in accordance with the authorization of laws and regulations and the entrustment of the tourism administrative departments.
Chapter 2 Development and Management of Tourism Resources
Article 5 Tourism development planning shall make specific decisions on tourism resource development projects and facility construction projects based on the tourism development plan. Arrange and prepare according to the different requirements of tourist attraction (including tourist resorts, tourist areas, etc.) planning, tourist route planning and tourism project planning.
Article 6: Formulation of Tourism Planning
Article 7: Tourism development planning shall implement a hierarchical approval system. The provincial tourism administrative department is responsible for coordinating and approving the province's key and cross-regional tourism development plans; the municipal and county (city) tourism administrative departments are responsible for coordinating and approving the regional tourism development plans according to the division of responsibilities.
Tourism development plans are organized and demonstrated by tourism administrative departments at all levels, and opinions from relevant departments and units are solicited.
Article 8 The units responsible for formulating tourism development plans shall abide by the relevant national regulations on the qualifications of tourism planning and design units and the registration and management of tourism planning units. The provincial tourism administrative department shall, together with the provincial construction administrative department, certify the qualifications of units and individuals engaged in tourism planning preparation in the province, and publish them to the public on a regular basis. Units and individuals that have not obtained certification qualifications are not allowed to engage in the preparation of tourism plans.
Chapter 3 Approval of Tourism Operators
Article 9 Tourist attractions (spots) shall implement a tourism operation licensing system in accordance with the law. The applicant shall submit a written application to the local tourism administrative department, submit it to the provincial tourism administrative department for approval, and issue a tourism business license and logo produced by the provincial tourism administrative department.
Article 10 Tourism business signs must be hung in a conspicuous position at the entrance to tourist attractions (points).
Various tourist attractions (spots) that have not obtained tourism business licenses and signs are not allowed to engage in tourism business.
Article 11 The provincial tourism administrative department shall, in conjunction with the relevant administrative departments, evaluate the tourist attractions (spots) based on their resources, service facilities and management level, and report them to the society announcement.
The grade standards and implementation methods for tourist attractions (spots) shall be formulated separately by the provincial tourism administrative department in conjunction with relevant administrative departments.
Article 12 Ticket prices for tourist attractions (spots) shall be determined by the pricing department according to their affiliations, and the opinions of the tourism administrative department shall be sought when setting prices.
The management agencies of tourist attractions (spots) shall strictly enforce ticket prices and implement clear price tags, and shall not increase ticket prices without authorization or increase prices in disguised form. No more charges are allowed for the same scenic spot (spot). If there is special value and need to be sold separately, it will be approved according to the price approval authority.
Article 13 Star-rated hotels shall, in accordance with the assessment authority prescribed by the state, and the provincial tourism administrative department shall establish an agency responsible for the assessment of foreign-related star-rated hotels.
Article 14 Hotels (including resorts (villages), apartments, and cruise ships, the same below) that require star rating should submit an application to the local tourism administrative department, and the local tourism administrative department will report it step by step Provincial tourism administrative departments. When a hotel registered with the provincial industrial and commercial administration department requires star rating, it can apply directly to the provincial tourism administration department.
Relevant construction procedures can only be completed with the written consent of the provincial tourism administrative department before constructing, renovating or expanding a star-rated hotel.
Article 15 Unapproved units are not allowed to use the titles and logos of star-rated hotels and tourist (foreign-related) designated hotels.
Star-rated hotel logos are issued uniformly by the provincial tourism administration department. Hotels that have been rated as star-rated hotels are not allowed to lower service standards at will, and are not allowed to display other grade signs.
Article 16 The approval management of travel agencies shall be handled in accordance with relevant national and provincial regulations.
All catering, shopping, medical, crafts, tourism (products), entertainment and other places that need to be rated as tourism (foreign-related) designated units, after approval by the tourism administrative department, they will be listed as tourism (foreign-related) Designated unit signage.
The signs of designated tourism (foreign-related) units are produced by the provincial tourism administrative department.
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The details are as follows: National AAAA-level scenic spots refer to the "People's Republic of China (China)", which is divided into five levels, with AAAAA, AAAA , AAA, AA and A-level scenic spots from high to low.
A tourist attraction is a space or area with tourism and related activities as its main function or one of its main functions. Tourist attractions include scenic spots, red tourist areas, cultural relics museums, temples, tourist resorts, nature reserves, historical sites, theme parks, tourist resorts, forest parks, geological parks, wetland parks, amusement parks, zoos, botanical gardens and industries , agriculture, economy and trade, science and education, military, sports, culture and art and other various tourist attractions.
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