The most ruthless way to complain about flying pigs

The most difficult thing to complain about flying pigs is to complain about customer service. If the customer service doesn't handle it, you can complain to the consumer association.

Customer complaint handling process: record the complaint content. According to the customer complaint registration form, record all the contents of customer complaints in detail, such as complainant, complaint time, complaint object, complaint requirements, etc. To judge whether the complaint is established after understanding the contents of the customer complaint, it is necessary to determine whether the reasons for the customer complaint are sufficient and whether the complaint requirements are reasonable.

Consumers' associations provide consumers with consumption information and consulting services, improve their ability to safeguard consumers' legitimate rights and interests, and guide civilized, healthy, resource-saving and environment-friendly consumption patterns; Participate in the formulation of laws, regulations, rules and mandatory standards related to consumer rights and interests; Participate in the supervision and inspection of goods and services by relevant administrative departments.

Reflect, inquire and make suggestions to the relevant departments on issues related to the legitimate rights and interests of consumers; Accepting consumer complaints, and investigating and mediating the complaints; If the complaint involves the quality of goods and services, it may entrust a qualified appraiser to conduct appraisal and inform the appraisal opinions.

Fliggy

Flying Pig (Flying Pig Travel), formerly Ali Travel, is a comprehensive tourism service platform under Alibaba, including websites and clients. The platform can provide domestic and foreign special air tickets, train tickets, hotels and inns, travel and vacation, visas, tickets, car rental, bus ticket services and other booking inquiries.