Traditional Culture Encyclopedia - Hotel accommodation - Who can tell me what questions the interviewer will ask when interviewing the hotel personnel clerk?

Who can tell me what questions the interviewer will ask when interviewing the hotel personnel clerk?

What are the interview questions of the clerk involved?

Administrative clerk interview questions

Pay attention to the quality of candidates, personal image and manners are particularly important. The following are the interview questions and precautions for administrative clerks.

Administrative clerk interview questions:

1. What are the basic qualities of an administrative clerk? What are the daily expressions?

I think the basic qualities of office clerks are hard work, flexibility, carefulness and self-motivation. Daily expressions are:

When meeting: "Hello! Nice to meet you! " "What can I do for you? Is this your first time here? The road is hard to walk. "

When leaving: "Goodbye! See you tomorrow ","Have a nice trip, please give our regards to your family "and so on.

"Please give us your valuable comments on our work." "Just a moment, please. I'll help you right away." 2. How to classify files? What is the standard?

There are three commonly used file classifications, which can be combined according to the actual situation in reality. Annual classification: classification according to the year of document formation and processing; Organization classification: classified by internal organization; Classification according to the problems reflected in the document; 3. What is the specific job of an administrative clerk?

The specific work of the administrative clerk includes reception, filing, document drafting, meeting organization, information work, office daily affairs, coordination and so on.

4. How to deal with the relationship with superiors and subordinates at work? This belongs to the coordination part of the administrative clerk's work.

For superiors: administrative clerks should maintain the prestige and image of leading members in their work, respect leaders and actively cooperate with them; To maintain internal unity of the leading group, the work of asking for instructions or reporting should be carried out in strict accordance with the division of responsibilities of leading members, and no words, gossip or angry words that are not conducive to unity should be asked.

For subordinates: you can talk to each other; Express opinions on an equal footing, through consultation and in an exploratory tone, solicit each other's views and seek the best solution to the problem; Pass on your opinions to each other with a suggested attitude and humble language in order to achieve the purpose of coordination.

5. Talk about your personal work experience.

In the process of being an administrative clerk, I feel that the position of office clerk plays an important role in the operation of the company. As an office clerk, you should love your job, be conscientious, have the spirit of not being afraid of hardship and fatigue, and be willing to be an unsung hero. Be fair, be loyal to your duties, and strive to master all kinds of skills at work.