Traditional Culture Encyclopedia - Hotel accommodation - In summer, a guest complained at the front desk that he was bitten by mosquitoes at night, saying that there was something wrong with the hotel's hygiene. What should I do?

In summer, a guest complained at the front desk that he was bitten by mosquitoes at night, saying that there was something wrong with the hotel's hygiene. What should I do?

No matter what is wrong, apologize first, but the service is not comprehensive. Our hotel will try its best to improve and hope to provide more valuable suggestions!

You can't avoid mosquitoes wherever you go. Our hotel will try to reduce the number of mosquitoes, and we will provide you with mosquito-repellent incense for free after cleaning.

If you are too angry, you can directly offer preferential policies with a 10% discount. If you do it, you'd better call the police to avoid losing things.

I hope it helps you.