Traditional Culture Encyclopedia - Hotel accommodation - Who can introduce the work of the hotel room attendant?

Who can introduce the work of the hotel room attendant?

The job of a room attendant is divided into three parts:

1. Early shift attendant

The main job is to clean the guest room, depending on the actual operation process of the hotel. It doesn't matter if you don't, because someone will take you for a while when you first join the company.

Because there are many guests who check out in the morning, the early shift staff will also check the rooms that have been checked out (the room service center will inform the staff on the specific floor). Be sure to check carefully and remember to see how the old staff check, because if there is a slight mistake, the guest has a consumption, but you don't find it and report it to the room service center, you will have to pay for the guest.

2. Middle shift attendant

The main job is to arrange linen (sheets, pillowcases, quilt covers, all kinds of towels, depending on the actual situation of the hotel).

Wash the cups and open the bed (that is, go to the check-in room around 7 o'clock to check whether disposable goods needs to be replenished. If it's not neat, simply tidy it up, fold the quilt in a corner and put the greeting card (this also depends on the specific situation of the hotel).

3. Night shift attendant

The night shift attendant doesn't actually have any specific work, but it depends on whether there are guests on the responsible floor. You can find a place to sleep if you have nothing to do, hehe, but be careful.

The above is mainly the work of the room attendant. There is also a room service center in the housekeeping department, where the work is mainly to answer the phone (all departments of the hotel, mainly the front office, engineering department and security department). And the phone number of the guest)

Guest room work is easy to get started, but if you want to develop well, you must work hard. Service first, let leaders know that there are people like you, which depends on how you communicate with colleagues and leaders in your daily work.

Because there are more women in hotels and boys are very popular, but compared with manufacturing, the service industry is more complicated and troublesome, but the salary is relatively better.

I hope I can help you.