Traditional Culture Encyclopedia - Hotel accommodation - How to be a qualified hotel supervisor (doc? 3)
How to be a qualified hotel supervisor (doc? 3)
Supervisors should be responsible for the production of managed personnel, that is, the quality and quantity of products and services, and also for meeting the needs of employees. Only through incentives can employees do their part to ensure the quality of products and services. The quality of your work depends entirely on the quality of employees' work, and the quality of employees' work depends on how you manage them. But you should know that there is a saying in the hotel industry: "As a supervisor, as long as you take good care of your employees, your employees will take good care of their customers, so you don't have to worry about profits." If you want employees to serve customers wholeheartedly, your first task as a supervisor is to serve employees wholeheartedly. Successful managers always combine the principles of scientific management theory, interpersonal relationship theory and participatory management theory according to the needs of the situation and the characteristics of employees to form a new style, which is people-oriented management. How to be a hotel supervisor is a person who manages employees who make products or provide services. Supervisors should be responsible for the production of managed personnel, that is, the quality and quantity of products and services, and also for meeting the needs of employees. Only through incentives can employees do their part to ensure the quality of products and services. The quality of your work depends entirely on the quality of employees' work, and the quality of employees' work depends on how you manage them. But you should know that there is a saying in the hotel industry: "As a supervisor, as long as you take good care of your employees, your employees will take good care of their customers, so you don't have to worry about profits." If you want employees to serve customers wholeheartedly, your first task as a supervisor is to serve employees wholeheartedly. Successful managers always combine the principles of scientific management theory, interpersonal relationship theory and participatory management theory according to the needs of the situation and the characteristics of employees to form a new style, which is people-oriented management.
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