Traditional Culture Encyclopedia - Hotel accommodation - Can the hotel service desk face the door directly?

Can the hotel service desk face the door directly?

Yes, facing the door can solve customer problems faster.

Responsibilities of service desk: 1. Responsible for the cleaning and layout of the room, ensure the room is safe, clean, tidy and beautiful, and create an elegant and comfortable living environment for the guests.

2, according to the standard requirements, responsible for the assigned room cleaning, goods placement and supplementary work, responsible for the room corridor, carpet, wallpaper cleaning.

3, room layout standardization, familiar with the use and maintenance of all kinds of equipment in the room, check the running situation of room equipment every day, and notify the service desk in time if any damage is found, and report it to relevant departments for maintenance, and make records.

4, management is responsible for the property of the room, found that the loss and damage to report to the manager in a timely manner.

5. Organize the workshop and count items before coming off work every day, and report any loss immediately.

.6. Grasp the guest's situation in the responsibility room, carefully observe the valuables, self-contained appliances and daily conditions in the guest room, and do a good job in safety. All items left behind and abandoned by the guests shall be handed in in time, and shall not be disposed of without permission, and recorded.