The network connection is normal, but the web page cannot be browsed

If the computer cannot browse the web, you can troubleshoot according to the following conditions:

1. The broadband is not connected. Reconnect broadband.

2. Router failure. After removing the router, try out the broadband connection.

3. Occasional failures, such as ADSL interruption, computer memory data overflow, etc. Restart the computer and try the modem.

4. Browser failure and inappropriate proxy server usage. Uninstall all browser plug-ins and restore IE browser default settings for a trial. Remove proxy server settings. Reinstall the browser program.

5. IP address and DNS settings are improperly set. Generally, the IP address of home users is set to be obtained automatically and the DNS server address is reset.

6. The anti-virus software firewall settings are incorrect. Temporarily close the anti-virus software firewall trial. If it returns to normal, check the disabled items and release them.

7. The computer is poisoned or attacked. Upgrade the anti-virus software to the latest version, apply system patches, and check for viruses in safe mode. If the virus cannot be killed, you need to redo the system.

8. TCP/IP error. Click Start--Run--enter CMD, enter the command "ping 127.0.0.1" (local loop address) at the Dos prompt. If Reply from 127.0.0.1 is displayed: bytes=? time=?ms TTL=, it means The TCP/IP protocol is running normally. If Request timed out is displayed, reinstall the protocol. Ping the local IP address. Use ipconfig to check the IP address of the machine. If it is normal, it means that the network adapter is working normally, otherwise the network card may be faulty. WIN98 and 2000 can reinstall the protocol. XP, vista, win7 need to redo the system.

9. System files are lost and the operating system fails. It can analyze what kind of failure it is and use the system installation disk to restore it or redo the system.

10. There are conflicts between newly installed software. Recently installed programs analyze software that may cause conflicts and uninstall it for trial use.

11. Different dial-up software interfere with each other. Win98 and 2000 systems only use one dial-up software. Try to use the built-in dialer program for XP, Vista, and Win7.

12. Multiple network cards conflict, or the network card does not work properly. Ping the local IP address. Use ipconfig to check the IP address of the machine. If it is normal, it means that the network adapter is working normally, otherwise the network card may be broken. Disable unused network cards, check whether the network card driver conflicts with the newly installed software and drivers, and consult the customer whether to add new hardware. If so, please remove the temporary new hardware for use. Restart the computer network card and change the working speed of the network card for trial use.

13. Broadband signal and building switch failed. Call the customer service hotline of the broadband operator to report the fault.