Traditional Culture Encyclopedia - Hotel accommodation - Can I ask for a refund for the poor hygiene of the hotel?
Can I ask for a refund for the poor hygiene of the hotel?
Legal analysis: generally speaking, you can't claim compensation without causing personal and property losses. You can ask the hotel to clean again, or change rooms, or you can complain directly or report to the local health bureau and health supervision office; If personal and property losses are caused, you may claim compensation for medical expenses, lost time, room expenses and expenses arising therefrom.
Legal basis: People's Republic of China (PRC) Consumer Protection Law.
Article 7 Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.
Article 11 Consumers who suffer personal or property damage due to purchasing or using commodities or receiving services have the right to compensation according to law.
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