How to be a qualified hotel waiter

How to be a qualified hotel waiter

Hotel waiters are different from ordinary restaurant waiters. They have higher requirements on people. Next, I have sorted out the relevant information about being a qualified hotel waiter. Content, I hope you all like the article!

You must be polite

When serving guests, pay attention to polite language, say please more, and care about the guests as your own family members. Careful reminders at all times will make guests feel warm, such as being careful about steps, paying attention to hot mouth, etc.

You must have the awareness of proactive service

Observe more to see what the guests need, and try to do it before the guests call you. For example, if the guest’s bone plate is full, you have to go over and give it to him. He changed to another one. When the water in the cup was finished, he had to go over and ask if he needed more water.

Don’t run around

This will make the guests feel upset. When encountering something, you need to be calm and calm. If you can’t handle it, remember to report it to your leader in a timely manner. Don’t gather in a crowd to discuss. This is This is a big taboo in a hotel because it will make it look downscale.

The hotel is divided into off-season and peak season

Sometimes there may not be many guests, but you can’t indulge yourself just because there is no one, or look for someone to chat or play with your mobile phone. Do it at any time. To prepare for work, you must know that you are getting paid regardless of whether there is someone or no one. Since you have done this job, you must be responsible for this job.

You need to have a good appearance and makeup

A comfortable appearance will make guests feel friendly towards the hotel, and wearing light makeup is also the most basic courtesy, neat clothing and Standing upright is the first step to being a good hotel waiter.