How to become a senior hotel manager?

You must always understand what you should and should not do. If you want to be promoted, you must be better than others. To make your boss truly realize how important you are to him, I will give you two The first suggestion is to learn to figure out your boss's mind, know what he wants to do at this time, what he likes, what he is confused about and you are helping him to complete it, so that he can realize that you are really good. For this example, let’s talk about Heshen in the Qing Dynasty. You must understand, right? Heshen was not first-rate in terms of looks, family background, and talents, but why was he able to become the second-in-command of the imperial court? He was the only one who understood Qianlong. It’s clear that if you act according to Qianlong’s heart, the so-called flattery must have a way of flattering you. Of course, what I am talking about is positive. Now that you, boss, have established a relationship, start to work with the subordinates. The so-called neither end It is not good to offend the other party. You must learn to treat the employees below with both kindness and power. Always remind yourself to be upright and confident. Use your own abilities to prove that it is natural for you to be their boss, so that they will obey you. (Here I I would like to remind you that you have to learn how to deal with people and try not to get too close to them. This will make them feel that they have a good relationship with you. They don’t need to take you seriously. You should also not let them go too far as it will make them feel that you are not a problem. Very arrogant, have to keep it in check)

Now let’s talk about the formal: As a senior manager, you must always keep a clear mind, be able to adapt to emergencies, and satisfy guests , to satisfy your boss, you should study more books on oral communication, handling emergencies, and exercise your adaptability. Another thing I believe you are not aware of is that you should always have a smile on your face, no matter who you are talking to. , always thinking about providing first-class services to customers, and managing your own employees. You must first set an example, memorize all the rules and regulations of the hotel, and follow them. (I recommend that you implement benevolent policies towards your employees. The You should be punished as much as you want. This is the principle. Psychological counseling will be provided later. Just imagine that you are an employee. No matter if you were criticized last time because of your right or wrong, of course you will be unhappy. You like to get into trouble, so at this time you have to act as a psychological counselor. It’s not easy for you to tell him things again and let him truly realize that he was wrong. I think you will be a real senior hotel manager at this time! Haha, work hard

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