Is Ctrip housekeeper a real person?

Ctrip Butler "Hotel Private Butler", named "Xiaoyi", has four categories and more than 40 intelligent operations and responses. Covers intelligent guest control, hotel room service, basic hotel information, Zhou Bianyou inquiry and content chat.

"Xiaoyi" has a powerful voice interaction function. It can help turn on and off lights, air conditioners, curtains, Wi-Fi and humidifiers like a personal butler.