Traditional Culture Encyclopedia - Hotel accommodation - Excuse me, from what position do you want to be a hotel and learn more, which is good for your future development?

Excuse me, from what position do you want to be a hotel and learn more, which is good for your future development?

The front desk is one of the busiest and most complicated departments in the hotel, and it is the front line of the hotel, which requires you to have various abilities, such as: guest skills (foreign languages, expression skills); Adaptability; Do not make mistakes under pressure; Social skills and so on.

Sales is the brain of the hotel. I think everyone can do sales, and many people want to do sales, but only a few people can do this job well. There are many salespeople who seem to be successful, but they are not. Some are lucky, some catch up with the good trend, and another sales star does not mean that he can become a good sales manager.

I used to be a salesman in the hotel myself, and now I am the front desk manager.

In addition, I have read many articles, and many general managers of hotels are from BM, which contains a lot of truth.

Finally, I want to say, don't blindly pursue the qualification of high-star hotels. You need to set yourself a goal. 80% of leaders are born. I hope you are not that 20%.