On how to create a new classroom for teaching reform in secondary vocational schools

Many secondary vocational schools in China have set up hotel service major, and the teaching goal of this major is to cultivate skilled talents for hotels and related industries. However, with the progress of the times, people have higher and higher requirements for the quality of hotel service personnel, which requires us to make certain reforms in teaching to adapt to the changes of the times. As the core course of star-rated hotel management specialty, room service needs teaching reform in particular to conform to the trend of the times and make corresponding reform and innovation.

1 Background and necessity of curriculum reform

1. 1 background of curriculum reform

In recent years, China's economic development has remained stable, and people's living standards have also improved a lot. More and more people like to travel and stay in hotels during holidays and other leisure time, which promotes the rapid development of tourism and hotel industry in China. Xinjiang has also become one of the provinces and cities with the most development potential and market prospect in the national tourism service industry. With the implementation of the new strategy of "Belt and Road", Xinjiang's tourism service industry will have greater development and usher in a new era of tourism development.

1.2 the necessity of curriculum reform

With the rapid development of tourism in Xinjiang, the development speed of hotel industry is also very fast, far exceeding the training speed of service-oriented talents, and it has reached the point where demand exceeds supply. At the same time, for any hotel, its service quality directly represents the brand and image of the hotel. However, in view of the uneven quality of many hotel service talents, secondary vocational schools need to train more high-quality service talents to provide quality services.

2 measures to create a new classroom for teaching reform in secondary vocational schools

Because the traditional teaching in secondary vocational schools pays more attention to the foundation of cultural theory, in practice, many schools are just a formality, which does not really play the role of practical classroom, resulting in the lack of comprehensive quality, service awareness and practical level of hotel service talents we have trained. In the hotel service, the room service post is the core post, and it is also one of the key factors for the hotel to achieve better economic benefits. Therefore, taking room service as an example, the author puts forward personal opinions on how to create a new classroom for teaching reform in secondary vocational schools.

2. 1 professional construction standards

In order to reform the teaching curriculum of room service secondary vocational school, it is necessary to determine the talent training objectives and curriculum construction standards of this major first. Combined with the training goal of new talents, I put forward the following ideas for curriculum construction: creating a diversified evaluation model; Realize * * * to enjoy training resources; Teachers and training bases can be jointly built and shared by multiple secondary vocational schools and majors; Set clear training objectives. Its purpose is to cultivate a group of skilled hotel service talents and grass-roots management talents who come from the society, can adapt to social development and serve the society.

2.2 Professional Training Plan

In the new era, room service talents need to have the following three professional qualities: First, they have a correct mind, love the operation and management major of high-star hotels, and have a strong sense of professionalism and responsibility. Secondly; Good communication skills and teamwork skills; Finally, I have a certain ability of self-study, can learn independently, and am willing to learn.

2.2. 1 course content and teaching plan

Students in secondary vocational schools pay more attention to the cultivation and application of professional skills, so they pay more attention to the combination with practical work needs in curriculum setting. For example, in the setting and teaching of room service course, the teaching goal of Chinese course should emphasize the training of students' Putonghua ability and language expression and communication. The teaching of English class needs to emphasize hotel practical English; The computer pays attention to whether the students are proficient in fingering and familiar with the tables in the front office system of each hotel.

2.2.2 Use of course network resources for teaching.

The rapid development of science and technology information technology not only enables us to enjoy and utilize all kinds of course network resources, but also enriches our teaching methods and improves the teaching effect.

First, multimedia teaching methods. Traditional teaching methods are sometimes difficult to stimulate students' interest in learning. At this time, according to the needs of the course and students' interest in learning, teachers can use multimedia technology to make courseware and play video materials related to the course content before class, so that students can have a general understanding of what they need to learn next. The use of multimedia technology in the classroom can also turn the word "dead" into "living" pictures and videos, which can make the classroom atmosphere more active, stimulate students' interest in learning and improve the teaching effect. But this method can't be used without adequate preparation, otherwise the effect will be counterproductive. Secondly, there are many ways to use the network for teaching, including establishing teaching websites, so that students can watch teaching videos or inquire about materials as needed, so that students can better consolidate their knowledge. Popular students can also get more professional computer and network training, which is also helpful for future practical work. Finally, teaching is carried out through electronic simulation software. Through this teaching method, students can have a more intuitive and clear understanding of the training steps, which can help students master knowledge better and faster. However, teachers should pay attention that this method can not completely replace the actual operation, and only reasonable use can achieve the expected teaching effect.

2.2.3 Pay attention to the cultivation of practical ability.

The training goal of the room service course is to cultivate skilled talents, so the simple knowledge transfer method in the past can't cultivate students' practical operation ability at all, let alone work innovation, and can't meet the social needs. Many developed countries attach great importance to practical teaching in teaching. For example, Germany adopts the "dual system" in the talent training mode of vocational and technical schools, and students are apprentices of enterprises while learning professional skills. This teaching mode is very helpful for cultivating students' practical working ability and finding jobs in the future, so we can also learn from this teaching mode and create a new classroom for room service. We can arrange students to study in enterprises, and schools and hotels can also reach a * * * understanding to realize school-enterprise cooperation, so that students can exercise their practical work ability in real jobs during the internship process, and students also need to learn how to solve problems encountered in the work process and improve service quality. At present, we have reached an understanding with star-rated hotels such as Xinjiang Haida Hotel and Xinjiang Huarui Building to realize school-enterprise cooperation, and used it as our practice base to cultivate a group of hotel management talents with high comprehensive quality. 2.2.4 The evaluation mechanism should be innovative.

In the traditional teaching curriculum of secondary vocational schools, the evaluation of a student's ability and accomplishment mainly depends on the examination. Under this evaluation system, students have been in a relatively passive state, which makes it difficult for evaluation to play an effective role in teaching and cultivating students' ability, and it is easier to dampen students' initiative and enthusiasm in learning. Therefore, we should reform and innovate the evaluation method of room service classroom teaching effect and students' learning ability. First of all, in the evaluation process, we should put students in the main position, adhere to this main position, and let students know themselves better and develop themselves. Secondly, the use of self-evaluation, mutual evaluation, teacher evaluation and other evaluation methods should be flexible and combined to achieve better evaluation results. Therefore, after each stage of modular teaching is completed, the author will make a sub-item and comprehensive evaluation of students, and at the same time formulate the corresponding teaching feedback evaluation form, in this way to understand whether the teaching objectives have been achieved and whether students can adapt to and like this teaching method. According to the setting of the module, the author will conduct a very strict and diverse assessment, and the assessment methods are also diverse, including oral, written and practical exercises. The content of the assessment is not only to examine students' mastery of professional knowledge related to room service, but also to include each student's learning attitude, learning ability and teamwork ability at this stage. Through diversified evaluation and assessment, teachers can not only get a good understanding of students' learning situation and teachers' teaching effect, but also give students a successful experience and enhance their self-confidence in their study and future work. Secondly, practical assessment also gives students more practical work scenarios and opportunities. Students can not only consolidate their knowledge through practice, but also have a sense of urgency in their study. Teachers can also adjust the teaching methods and objectives through the evaluation results to improve the learning effect.

3 Conclusion

The major of high-star hotel management attaches great importance to the cultivation of students' practical ability. Only by cultivating students with high comprehensive quality and strong practical ability can we better adapt to the needs of social development and hotel service and improve the quality and image of hotel service. Therefore, we should reform the current room service course and cultivate a group of qualified skilled service talents.