Traditional Culture Encyclopedia - Hotel accommodation - What are the ways to improve the performance of business hotel rooms?
What are the ways to improve the performance of business hotel rooms?
I. Management:
1, continue to strengthen the training of front desk and guest rooms, and improve the service skills of front desk and the sanitary quality of guest rooms;
2. Do a good job of paying a return visit when the guests check out, so that the guests can leave their problems in the hotel and reduce bad reviews;
3. Quantify the daily work objectives of employees, reduce the aimlessness and blindness of employees' work, and enhance the team consciousness of employees.
Second, sales:
1, prepare the room before the peak season;
2. Increase free membership registration through various channels;
3. Strive for BD cooperation in pedestrian street business circle, and make room consumption in brand stores;
4. Expand the signboards in the business circle and make signboards in conspicuous places;
5. Intermediary and official website online commentators continue to follow up and reply.
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