What software and hardware services do hotels with 3000 yuan or 4000 yuan need to provide?

The software and hardware services that a hotel with a price of 3,000 to 4,000 yuan needs to provide are:

1. Hardware requirements include weighing scale, safe, bathtub with view and so on.

Hotel staff will take the initiative to serve the guests and say hello to them. For example, after breakfast, they will ask if they need coffee or tea, and they will help you get it.

3. Dim the indoor lights at night, close the curtains, help fold the quilt on the bed into a corner, spread the floor mat on the ground, set the slippers, and prepare the cups and mineral water on the bedside table.

4. The concierge service will be more thoughtful. When you get off the bus, I'll help you open the door and get your luggage. Some hotel doormen will help you to follow the elevator and deliver your luggage to your room. There are also services such as calling a car.

5. For guests or senior members above the executive room, you can use the executive lounge, check in quickly in the executive lounge, enjoy dinner, afternoon tea and happy hour in the lounge, and have the right to try out the conference room, print documents and iron clothes for a certain number of times for free.

The influence of hotel software and hardware level on service quality;

The hardware level of the hotel is an important material basis and component for customers to evaluate the service quality of the hotel. Hardware facilities must be carefully designed and planned before the opening of the hotel, combined with humanistic spirit, focus on the theme, and improve the cultural connotation of the hotel.

The software service level in the hotel is an intangible product, and only when the guests stay in the hotel can they feel the existence of the service. As a manager of the hotel industry, we must strengthen the construction of software service system in daily operation and management, improve the comprehensive service level of the hotel, and avoid service quality problems caused by human errors.