How to return the hotel booked online?

Hello, book tickets through E Long. Com requires a separate explanation according to the order type:

1. Book a group purchase order. If the coupon is not reserved, you can apply for a refund. Refund method: 1) Members can log in to their E Long account and refund themselves; 2) Or call the hotline 4009-333-333, turn 4, and tell the customer service why you unsubscribe. The customer service staff will take care of it for you. Thank you.

2. Booking ordinary orders depends on the order cancellation policy. If cancellation is instructed, it can be cancelled before the latest cancellation time limit of the order. Cancellation method: 1) Members can cancel the operation independently in the website account; 2) If there is no order or cancellation under the account, please call the hotline 4009-333-333 to 1, and the customer service will assist in the cancellation operation according to the order details.