A series of financial problems in the management of catering hotels

A series of financial problems in the management of catering hotels

The layman looks at the excitement, and the expert looks at the doorway. The management of catering hotels seems simple, but in fact it is quite complicated, especially the financial work. After nearly 7 or 8 years of financial work in catering hotels, I have an obvious feeling: the financial work of catering hotels is actually far more complicated than that of manufacturing, and the financial personnel engaged in this industry are also the hardest in all industries. Many seemingly simple management tasks will bring losses to enterprises if they are not paid attention to, which may be related to the complexity of employees in this industry, the complexity of logistics and cash flow in this industry and the difficulty of management. Let's briefly talk about a series of financial management problems faced by the catering hotel industry with real cases. If these problems are not completely solved, the financial management of catering hotels will always be in a state of chaos.

A series of problems in catering management (1)

The owner of a fast food chain company in Beijing spent a lot of money on the English version of the cash register system. Although this cashier system lacks many functions from the perspective of financial management, the boss thinks that he is equipped with the best catering cashier system in the world. When I suggested going to his store to see the cashier's work, the boss thought it was completely unnecessary and repeatedly stressed that his cashier system was very advanced, so there were no loopholes in the cashier's work, including his operation director's affirmation that there were no loopholes in the cashier's work in the store from the business operation process.

About two months later, the boss flew into a rage at the checkout counter, because after a month of' group purchase promotion', nearly a thousand group purchases were not recognized by the group purchase company when they settled with it! The system of the group buying company shows that only more than 5,000 copies have been sold, and the group buying code given is only more than 5,000, while the cashier system of each chain store of the fast food company has nearly 7,000 group purchases.

This involves several issues:

1. Can modern computer cashier system replace human monitoring function? Or is it unnecessary to have an advanced cashier system? People? Monitoring effect?

2. Can a seemingly perfect business operation process really guarantee that there are no loopholes?

3. What kind of cashier system is truly advanced? How to judge or choose

4. What should be done to ensure that there are no loopholes in similar promotional activities such as group purchase promotion?

A series of problems in catering management (2)

The brother of a shareholder of a catering group company in Beijing opened a shop entirely of his own, and specially seconded an experienced cashier from the group. Because this boss has only one shop, he usually stays in the shop and often sits next to the cashier. One night, the boss and his friends went out for a drink. The next day, it happened that the proprietress went to the store to do business. By the way, she looked through the checkout documents of the previous day and found several documents for food delivery and discount. She asked the manager why there were so many discounts and vegetables. The manager said there was no such thing! Track down the cashier and find out that it was the cashier who stole the money! Moreover, not only this evening, but also two or three months before that, even when the store owner was sitting next to the cashier, the cashier was cashing in with discounts and gifts!

Later, I learned that the accountant in the shop was an inexperienced college graduate introduced by my boss's friend. He knows nothing about financial management except doing accounts. At the same time, there are almost no other corresponding monitoring measures in the store.

It can be seen that the lack of reasonable internal control means, even if the boss personally sits in the store, or even sits next to the cashier, can not achieve financial security!

There are several specific issues involved here:

1. What positions should the finance department have in order to carry out accounting and financial management?

2. What abilities should financial professionals have if they want to be competent in both accounting and financial management?

3. What aspects does the financial supervision of restaurants include? What are the specific methods and means?

4. What should be done in financial work to effectively monitor cashiers?

A series of problems in catering management (3)

This is a case I once experienced personally: a restaurant chain group opened a chain branch in a foreign city. In order to ensure financial security, the boss specially arranged for his cousin who studied finance to be in charge of finance in the catering management company of a foreign company, and his cousin was the purchasing director of the foreign company. After I joined the group, the general manager of this foreign company told me when he came to the group headquarters that he had almost no right to approve funds in the local company, which showed that the boss was very strict in financial control through his cousin. But the general manager also revealed that the boss's cousin bought several suites in the local city in a few years! So, where did the boss's cousin get the money to buy a house?

There are also several issues involved:

1. Can the use of relatives ensure the safety of funds?

2. How to control off-site finance?

3. What should be done to truly achieve the purpose of internal containment of the incompatibility of financial positions?

Although these problems mentioned above refer to the catering and hotel industries, they are also common in other industries, which can be said to be the common problems of most private enterprises at present. So, when you find these problems in your enterprise, how do you solve them?

;