Traditional Culture Encyclopedia - Hotel accommodation - How to evaluate unmanned hotels?
How to evaluate unmanned hotels?
Unmanned hotel is a new hotel model, which applies artificial intelligence technology to hotel services to realize unmanned operation. This mode saves labor and improves efficiency to a certain extent, but there are also some problems and challenges.
First of all, unmanned hotels have a large investment and high cost of early construction and maintenance, which may be unbearable for some small hotels. Secondly, although unmanned hotels can be unattended for 24 hours, some service details, such as check-in and face brushing, may bring some inconvenience to guests due to lack of manual intervention. In addition, the service quality and safety of unmanned hotels are also issues of concern to consumers. Although unmanned hotels can improve service efficiency and safety through scientific and technological means, robots can't replace people for humanized service at present.
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